"Excellent service on their B2B Basic Package for our Magento community edition website. We appreciated that the package was installed and tested by their developers.
We were updated daily on the progress and informed of any issues that would come up so we could discuss how to deal with it. It was no problem for them to customize details to make it work with our design template.
Some details were not included in the purchased B2B package so we got a separate quote with reasonable prices and agreed with additional customization.
The B2B extension comes with an extensive online documentation so we can learn how to work with it and adapt it to our needs.
Service was fast and professional. We will definitely contact them in the future if we need more customization for our B2B website."
By Desiree on Mar 4, 2021
"We have 16 extensions from BSS Commerce. Given the pace of change in Magento 2 and the often breaking (and sometimes pointless) changes made in M2 releases, BSS still manages to keep pace, deal with issues and all for a single payment.
Hat's off to the team!
Magestore could learn multiple lessons from BSS on how to properly support customers in a timely manner and honour the promises made at purchase."
By Adam Lavery on Aug 6, 2019
"**Best support team** EVER among all Magento extension builders. I am not exactly an IT person but their support team helped me through every step of the way, with clear guidelines and effective approach to make sure the extensions are working correctly.
I purchased the Magento 2 B2B extension package, and so far it's been working very nice as it solves all my B2B needs, not to mention their constant updates. Moreover, The support team helped me to fix conflicts and issues with my site, and now it's been functioning great ever since.
I don't think I could ever ask for a better support team.
Thank you guys, you guys are great!"
By Ivan Chung on Aug 6, 2019
"Excellent support and quick to respond even outside working normal hours. Their assistance and customization are of the top quality. I would strongly recommend BSS."
By Chris on May 9, 2020
"In detail our experience with BSS-Commerce is as follows:
Modules from their webshop are well documented and run mostly out of the box. Code reviews were positive. Modules are regularly updated (free lifetime updates)
BSS support - if needed - is simply brilliant: very fast and well organized. Fixes, if there are any, will be documented (which files were changed)
Development of custom modules is professionally organized and follows well structured steps. They work hard to understand in detail what is needed to fulfill client’s needs. Results are superb. Costs are fair."
By Clemens on Jan 28, 2020
"We're purchased the B2B Bundle pack of modules and are very happy with it. The new feature that was marked sa 'coming soon' when we've made the purchase was indeed added, the modules work well even with highly customized Magento installation and the support is really helpful and swift. Great products and service!"
By Ignitek.eu on Mar 19, 2020
"B2b Registration and Custom Attributes together is great value. We are now able to get more detailed information from our wholesale registration form, and approve applications manually. I have to say their customer service is excellent and they usually respond within 24hrs with a solution (if needed) or quote for further development work (if needed). Normally their plugins work straight away, but with our theme, sometimes we require slight modification and when this is necessary, they've got it right within reasonable time. Most of our modules and extensions are from BSS. A good company that stands by their work."
By Highlander Outdoor on Aug 19, 2019
"I am a new customer and this was my first few purchases for Magento2 website at their store. I did run into a few issues and once I contacted their support it was an amazing experience. They were extremely responsive and made sure that my issue was resolved. They have a fantastic support team and it felt as if they are a part of my team. My issues were addressed and resolved. I would wholeheartedly recommend them.
Since all of us our running different platform variants, it would be good to talk to their sales/support team about specific compatibility issues before buying an extension.
On the whole experience, I give them a 10/10"
By Kashif Mukhtar on Jun 10, 2020
"I am super impressed with the support. It was quick, simple and detailed explanation of what was the problem and what they did to fix it. I am a little gobsmacked!"
By Bijal Patel on Jul 1, 2020