We do not provide trial versions for our extensions. However, we are happy to offer 30-day money back guarantee if our extensions fail to function properly due to a bug and we cannot support to fix it. However, we always try our best to assist customer in solving problems.

What should I do if I can’t install the extension?

In case you cannot install the extension, please contact us to ask for more support. We are willing to install it for you based on our policy

How can I receive the updated version?

When BSSCommerce publishes new version of any product, please take notice of the release note tab in the product page to get the update news about the new version. Customers purchased product from us can get the updated version by contacting us via email ; we will send the new package version once we receive this kind of request. In addition, you can go to My Account -> My Downloadable Products to download the latest version of the extension.

Do your extensions support multiple domains?

Our license allows you to use a single extension license on one Magento installation. The extension is not domain related, but installation related. If you run several domains on the same instance of Magento, you can use one extension license. However, if you run each website on a new installation of Magento, you need a separate license for each of them.