>How to Manage Customer in Magento 2

How to Manage Customer in Magento 2

Customer management plays a crucial role in running the ecommerce business. Thus as a store owner, this is the basic thing you need to get the hang of. This blog will guide you on how to create a customer in the backend and assign a customer to a customer group.

How to Create a New Customer Account in Magento Admin Panel

Step 1: Go to Customers > All Customers.

How to create customer in Magento admin panel step 1

Step 2: Click Add New Customer button to create a new customer profile.

Step 3: Customer Information > Account Information. Fill in the required fields.

magento 2 customer information page

Step 4: Customer > Addresses. Click Add New Address button, fill in the required fields.

create new customer account in magento 2

Step 5: Click Save Customer button.

How to Assign Customer to Customer Group

Step 1: Go to Customers > All Customers.

Step 2: Select customer, then choose to Assign a Customer Group in Actions.

magento 2 assign a customer to a customer group

Step 3: Assign the selected customer to a customer group (3 default options: general, wholesale, and retailer). Then, confirm the change.

magento 2 confirm after finish assign customer to customer group

Manage Customer in Magento 2

You can manage all customer-related information on Customer View Page.

magento 2 manage all customer-related information on Customer View Page

You can check all orders that the customer has placed, billing agreements, reviews or wishlist items. Besides, there are also many actions you can do on this page: create an order for the customer from the backend, reset the password, force sign-in or make any changes. After finishing any action, remember to click Save Customer button.

Hope this blog is helpful for you when creating new customers and allocating customers to specific customer groups.

Please stay tuned for more blogs on set-up for customer and customer group in Magento 2.

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