Because the conversion rate is based mainly on customer satisfaction, site performance is considered the key standard of a user-friendly Magento 2 store. Hence, running an up-to-date, secure, and smooth website is highly necessary to build and boost your business reputation.
Magento 2 Website Maintenance
Some Information about Magento 2 Website Maintenance
We will check the major concerning issues on your site, such as:
Core code integrity
List third-party custom modules
JS Console Errors
Our service cover:
Consulting: We’ll give the best solutions in all aspects of your Magento Website Maintenance.
Troubleshooting & Fix bugs: We detect and fix bugs at your request. In order to keep your site bug-free, we also report bugs and consult you on the best solution.
Security Enhancement: We do website check-ups to prevent any website defections, risks of hacking, malware & viruses.
Performance Optimization: We check your site performance according to our Magento 2 website maintenance, ensuring the best outcome.
Update and Upgrade: We will take a look at each update release of Magento 2 and propose an upgrade accordingly to make sure that your website receives the most updated benefits.
Are you seeking a trustworthy Magento 2 website maintenance service?
You have come to the right place! With 10-year-experienced developers and 500+ projects, we promise to keep your online store under a perfect condition with technical monitoring, ongoing maintenance, and prompt assistance. Our Magento Solution Specialists will handle every fatal issue and do offer draw-down consulting for active eCommerce sites.
We will contact you via multiple communication channels, depending on your convenience, and always on alert to reach out and solve your troubles in the shortest time possible.
Magento 2 Web Maintenance Workflow
We understand that no one wants to waste money on poorly-qualified service and our team would be the one who can make you feel comfortable. What we promise is rigid maintenance, an actual time as the estimated time, and a satisfactory result as your requirement.
As soon as clients leave the contact on our site, we will send a prompt reply for a short discussion.
We have a short but direct discussion with clients (via phone, email, chat window) to listen to their stories, share our expertise and make sure we can help.
Our experienced consultants check their requirements and come up with the best technical solution.
After reaching an agreement on the technical solution, we’ll make a Magento web maintenance plan under the estimated time and budget.
Based on the agreed plan, we proceed with the maintenance process. In this step, we will first collect all the necessary access to maintain the website.
To finish the maintenance process, the site will be thoroughly tested by our ISTQB certified testers. It is only launched if all the result on the dev site meets our clients’ requirements.
The site will be delivered to clients for review. If they are satisfied, we will proceed to go live the site and make sure it runs smoothly with devoted support.
Why Choose Us?
Magento certified experts and passionate employees work wholeheartedly to provide you the best E-Commerce solution.
We create various products with the perfect frontend to maximally optimize your UX.
We do not offer the cheapest price but we do offer the most added value, which sets our competitive price.
Our team is always ready to help you come over any appearing difficulties to boost your business.
We do not only try to meet your request. We do seek the best success solution to optimize your cost & save time
How long does it take you to respond to our emergency request?
In our working hours, we will respond to clients in less than 30 minutes. If it's outside of our working hours, we will try our best to respond to you as soon as possible. We are making a great effort to provide 24/7 support to clients.
Will you spend dedicated resource(s) for us?
Yes, depending on the actual workload we will suggest the best way to cooperate. We spend 1-2 developers for a client to make sure that our team is always available to support your online store.
Could you integrate our website with other 3rd party technology/solution providers?
Yes, we are Magento experts. Our Magento senior developers & Magento solution specialists can perform all types of Magento integration requirements.
How long does it take us to upgrade Magento website?
It depends on the number of modules/customization you did and your current Magento version. We will provide the estimation after discovering your whole online store.