While competitors are always trying to capture customer attention, a buggy ecommerce website or mobile app can ruin your business’s reputation and give others chances. That’s why ecommerce website testing is crucial to detect pain points visitors can face in your store.
Ensure the expected usability and performance of your store
Detect bottlenecks and breaking points to prevent damages
Increase customer engagement and retention
Supported devices & Testing criteria
Desktop 1920x1080px - test on Google Chrome
Tablet: Ipad mini 2019, 768x1024 - test on Safari
Mobile: iPhone X - test on Safari
Other devices based on your request
What we test
Usability testing is an indispensable part to evaluate the user-friendliness of an online store. Don’t let any pain points turn into breaking points and stop potential customers from continuing the buyer journey. BSS Commerce is here to cover both Web Usability Testing and Mobile Usability Testing.
With UX/UI testing, our experts help clients determine the best way for the online store and its elements to interact with users. Once the UX/UI is optimal, you can expect to attract the most customers and convince them to convert.
API testing puts much emphasis on checking business logic, data responses, security, and performance bottlenecks. When API tests fail, we know exactly where your system breaks and where the defect is located.
On-demand testing requests
Besides those types, our experienced workforce can take your online store through any personalized testing request (e.g., web functional testing, web responsive testing, and so on). Let us know your ideas or questions and we will come with personalized solutions conducted by a dedicated team.
What we commit
Maximum test coverage
Our experienced ISTQB testers guarantee to cover all possible ecommerce website ecommerce website test cases in which customers may interact with your store to detect problematic bugs.
Highest security of confidential data
Your access/data will be protected by a Non-Disclosure Agreement to which we will strictly follow. Accordingly, there will be no data leakage.
Full bug reports
The final report of our service displays the results of each section under ecommerce website test cases. For sections that fail the test, the problems will be recorded under images or videos so you can check easily.
BSS Commerce’s service team will conduct the test as your requirements while holding direct contact between all parties involved.
As an on-demand ecommerce website testing service provider, we serve each client with in-depth insights and best-fit suggestions to fix your issues.
Sample reports of ecommerce website testing on-demand
Ecommerce website testing workflow
Right after you send your request, we will contact you for a short discussion.
We'll discuss to clarify your requirements and the wanted date of delivery.
Our service team will conduct the test as your requirements while holding direct contact between all parties.
After the test finish, we have a detailed report with all the results ready to be sent to you.
Based on the testing report, our experts will give you the best suggestions to help you fix bugs and optimize the store.
As long as you request, we'll proceed to get all bugs fixed according to the given solutions.
Regarding web app testing, what tools do you use to test cross-browsing? Which devices/browsers will you perform your test?
We use a combination of cloud service tools (like BrowserStack) and real devices to perform our tests. We provide testing on all devices/browsers but by default, we will test on these 3 screens:
Desktop: 1920x1080px - test on Google Chrome
Tablet: iPad Pro - test on Safari
Mobile: iPhone X - test on Safari
Do you provide other services such as automation testing service, performance testing, API testing, integration testing?
We do provide API and integration testing services. Regarding automation testing and performance testing, we don't provide these services yet, but they will be on board in the near future.
Can I have direct contact with the person who executes the testing activities?
Yes, you can directly talk to them for requirement specification/daily updates.
When I directly contact the person-in-charge can I add-in requests now and then?
Your testing package will be discussed and confirmed once and for all. Any requests that require more than just testing skills will be out of scope. We will charge extra for any workload that arises due to a lack of or unclear information.