Import / Export Product Reviews is an exclusive feature for Magento 2 stores, which enables the import and export of product reviews via a CSV file on the store backend. This is a beneficial tool to maintain the impression and raise trust by displaying old customers’ reviews on the new store.
Why your business needs Magento 2 Export Products Reviews
Definition of product reviews
Customers’ comments or feedback on a product are referred to as product reviews. Various online businesses have a Magento 2 export products review feature on their website where consumers may rate and discuss the products they bought.
Product reviews assist other consumers in gaining a comprehensive understanding of the product prior to purchase. They may read the reviews and make up their minds about whether or not the product is worth buying.
You’re missing out on a significant number of potential customers if you don’t have a product review area on your eCommerce website because you’re afraid of bad ones.
Product Reviews: How Important Are They?
There are main reasons why every online business needs product reviews:
- Product reviews help to establish credibility: When a person visits your site to buy something, the first thing they seek is reviews. A product with positive evaluations will undoubtedly encourage the customer in making a purchasing decision faster. They would put their faith in both your items and your brand.
- Product reviews provide you with more product information: Reading others’ buying experiences might help prospects determine whether the product has met or exceeded their expectations in the past.
- Product reviews allow you to address any problems with the product: If a large number of consumers are pointing out the same flaw in one product, it is your responsibility to correct the flaw so that the situation is solved.
- Customer reviews serve as social evidence: Product reviews may boost your brand’s visibility. Testimonials have a big influence on a prospect’s buying decision.
- Conversions are boosted by product reviews: Product reviews will strongly affect your conversions if you meet your customers’ expectations. Positive feedback would allow others to openly conduct your promotion for you.
- Product reviews lower the likelihood of returns: Buying a product with no customer feedback, users can only hope the product isn’t faulty or of poor quality. If the product does not meet their expectations, they will have no choice but to submit a return request. Reading product reviews in advance may minimize the return rates for your store.
Now we know that product reviews are vital for your business. But, rarely could a new store establish a wide range of reviews. This time, Magento 2 export products review extension works its magic.
Limitation of Product Reviews function in Default Magento 2
The ratings and reviews feature is accessible in Magento 2 by default; however, it has limitations. A summary, for example, is provided to display an overview of all feedback, which may be confusing to customers. Alternatively, because administrators have no control over who can write a review, spam content is a significant problem.
Go into more details; in the default Magento 2, the admin can only import/export Advanced Pricing, Products, Customer Main Files, and Customers Addresses from/to a CSV file.
Import functions in the default Magento 2
Magento 2 export products reviews cannot be imported/exported via a CSV file, but Magento 2 allows admin to edit the reviews: status, which stores view to be displayed in, ratings,…
However, if a user wants to add reviews to a new website or export reviews from an existing site, he has to do it manually and one by one repeatedly. Therefore, this process often takes him a lot of both time and effort to complete.
BSS Commerce has created the new Magento 2 Export Products Review Extension in response to the demand for an advanced and useful review system in Magento 2. The module’s main aim is to improve Magento 2’s default product review and rating functionality.
The large number of feedbacks can become, the easier it is for buyers to get useful information.
Customers are also urged to participate in more product reviews. This Magento 2 export products review extension is worth a try if your conversion rate is heavily reliant on prior buyer reviews.
An Effective Tool to Import/Export Product Reviews for Magento 2
Due to the mentioned limitation of default Magento 2 about import and export function, an effective solution has been developed to deal with those problems called Magento 2 Import/Export Product Reviews extension.
This extension allows store owners to easily manage multiple product reviews at one time quickly and simply via a CSV file. It will assign reviews for customers, approve or disapprove reviews, import reviews into wanted stores or give ratings for products and other things via the CSV file. Besides, when store owners want to get all available reviews on their Magento websites, exporting feature of this module can function for it.
With Magento 2 Import/Export Product Review extension, therefore, businessmen save not only a lot of time but also many efforts. Moreover, fewer human resources are required, and even they can do it by themselves without depending on IT experts.
How “Import/Export Product Reviews Extension for Magento 2” Works?
Once the extension is installed, reviews can be exported from existing websites to a CSV file with only one click. Moreover, store owners can also easily import reviews from the CSV file to another Magento 2 site. These functions can be managed in some sections of the backend.
To start, click System. Then under Data Transfer, select Import/Export Product Reviews. In the backend, admin can:
Quickly import multiple product reviews without spending much time and efforts
Import/Export Product Reviews in the backend
There is a notice before an admin can import product reviews to a new Magento site. He needs to prepare a CSV file with enough necessary information (this CSV file should not exceed 2MB) to upload when clicking on Choose File.
For users’ convenience, Magento 2 Import/Export Product Reviews extension provides a CSV sample file in the Download Sample File link so that users can get it and follow it to reduce errors.
In this CSV file, there are required data fields needing to be filled in such as review titles, review details, status, customer nicknames, product SKU and rating options. The admin has to complete these fields to import product reviews.
A standard CSV file
Display notification after importing products reviews in a CSV file into Magento 2 sites
After the admin imports reviews for a Magento 2 website, there are messages to notify about uploading CSV (successfully uploaded or not) and the number of rows(reviews) that are inserted. The system also warns the admin if there is any invalid row or information added to the CSV file.
System notifications after importing reviews
After being imported, reviews can be managed in four sections in the backend:
- Admin → Product page →Product reviews
- Admin → Customer page → Product reviews
- Admin → Marketing → User content → Reviews
- Admin → Report → Reviews
Export product reviews of Magento sites into a CSV file
With this extension, the admin can not only import reviews to a Magento 2 site but also export available customers’ comments into a CSV file. Once the product reviews are exported, their related data such as customer nicknames, review status, review titles,… are all included in that CSV file. This helps to save a lot of effort in case store owners want to quickly move these reviews to another Magento 2 site (because he doesn’t need to create a total new CSV file).
Easy to use in the backend
The Magento 2 Import/Export Product Reviews extension is very simple to use. Therefore, it is suitable for all Magento users; even non-experts can perform actions without any difficulties.
After being imported, detailed information of reviews is presented in the Review Tab: Reviews titles, ratings, review details, customers’ names.
READ NOW >>> How To Add New Magento 2 Product Attributes if you want to know more about Magento 2 Product Attribute – the extension can boost your conversation rate.
In summary, the Magento 2 Export Products Review Extension is a must-have tool for your Magento 2 store if you don’t want to waste your time dealing with hundreds of reviews one by one manually. Moreover, there is a very convenient thing that it’s possible for you to configure even when you are not tech-savvy.
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