Home >Learn About Amazon Pay Logs In Less Than 2 Minutes

Learn About Amazon Pay Logs In Less Than 2 Minutes

Hello everyone,

Welcome back to another one of our tutorial series.

In this article, we will show you the definition of Amazon Pay Logs and how to display or download them. This is a very useful feature of the Amazon Pay payment method.

Please continue reading to find out!

What Is Amazon Pay Log?

The Amazon Pay extension can collect and provide viewable and downloadable logs for client and IPN actions and tracked access.

To be more specific, Amazon Pay will log the following information:

  • For clients, it logs all API calls and responses.
  • For INP, it logs all instant payment notifications sent by Amazon.

In the Amazon Pay configuration, you can enable the logging feature to generate logs and log all API calls and IPN notifications.

By default, this feature is enabled. However, you can disable this feature if you want.

To view and download Amazon logs, check the content below.

Display and download Amazon Logs

To display and download Amazon logs, you need to follow two steps:

Step 1: Navigate to Admin > Stores > Configuration > Sales > Payment Methods

Step 2: For the Amazon Pay method, click Configure


Step 3: Expand the Advanced section then expand Developer Options

In the Amazon Pay Developer Options, there will be two scenarios:

  • If logs are available, select a link to download and view those client and IPN logs.
  • If logs aren’t available or haven’t been generated, there will be a message that says “No logs are currently available”.


In case the error message shows, please check if you have enabled the logging feature.


In this article, we have shown you the definition of Amazon Pay Logs and how to display or download them.

We hope that this article is helpful to you.

Please Like, Share and Comment to let us know your opinion or any suggestions for this article.

BSS Commerce is one of the leading Magento extension providers and web development services in the world. With experienced and certified Magento developers, we commit to bringing high-quality products and services to optimize your business effectively. Furthermore, we offer FREE Installation – FREE 1-year Support and FREE Lifetime Update for every Magento extension.

CONTACT NOW to let us know your problems. We are willing to support you every time.

< Previous Post
Next Post >
+ posts