If customers can receive a lot of emails when taking any actions on a Magento 2 websites such as creating new accounts, forgetting passwords, confirming order purchase, newsletters and so on, Magento 2 does support sending particular emails to admin users for specific purposes: Forgot admin password and User notification.
When admin users forget the password and cannot login to the backend of Magento 2 website, they can click to Forgot Password link, right under the sign in section.
The system requires the admin to enter the admin user email to receive a confirmation email from the store.
Then, an email is sent to the admin user of the website along with a link to make Magento 2 reset admin password and other related information. (depending on Magento email content admin set up in the template).
In addition, another Magento 2 admin user email is User notification which aims at notifying users important information.
Simple configurations to set up Magento 2 admin user emails
Step 1: You navigate to Admin → Store → Settings and choose Configurations.
Step 2: In the panel on the left under Advanced, choose Admin.
Step 3: Choose Admin User Emails and start making detailed Magento 2 email settings
- In Forgot and Reset Email Sender: choose an email sender from the drop-down list to display as the sender of the message in the Magento email.
- In Forgot Password Email Template: select a template email to send to admin users when they forget the passwords.
- In User NotificationTemplate: select a template email to send important notifications to admin users.
Step 4: You save configurations and complete settings.
Customize the content of email templates sent to Magento 2 admin users.
Magento 2 provides a list of email templates with available content which is used as the default content to send to customers and admin. Therefore, admin is absolutely able to customize this content as they want.
Check these Magento 2 email settings to customize content:
Step 1: Navigate to Marketing → Communications → Email Templates.
Step 2: Click Add New Template buttons.
In Load Default Template, you select a Magento email in the drop-down list and click Load template button to get the chosen email content.
In this case, we will pick up Forgot Admin Password and User Notification respectively.
After clicking Load template button, email content and other related details are displayed in the Template Information section.
In Template Content, you can see the content of Forgot Admin Password and it is easy to customize at ease as long as you are specified in IT or can ask your developer team for help. Some more information can be added such as how long the password recovery link remains valid, for example.
Step 3: Then you save configurations to get new content for Magento 2 admin user emails.
Get Advanced Functions with Magento 2 Admin Email Notification by BSSCommerce
As you already know, there are plenty of actions on Magento stores that admin should be notified, including new orders, new reviews, new customer registration, and so on.
These activities play important roles in helping administrators to manage stores more effectively when they can always keep track of business operations and performance.
However, the default Magento 2 email setting is still limited with only 2 types of admin emails as mentioned above. Hence, a very ideal solution to overcome this default Magento drawback is Magento 2 Admin Email Notification extension.
Magento 2 Admin Email Notification supports 8 types of emails, which are automatically triggered by important recorded events in your site operating process. The cases that admin will receive notifications emails are listed in the infographic below:
Furthermore, the extension also allows you to freely select the email templates for each event, which would be useful if you need to have a customized email for your events. In addition, admin can add multiple addresses to receive the notification emails, which means, for each email, you can target the right receiver (your supplier for low stock notifications, for example.).
With this Magento email extension, the admin will receive notifications email when the stock became too low so they can quickly refill the order, hence, ensure the smooth operation for your online store.
Whenever a new customer places a new order in the frontend, the owner will also receive a mail about that order, which is a needed tool for admin to keep track of the store sales and see how their business is performing. Especially when the owner is away and can’t go to the backend to check notifications, then they will still receive emails, and can monitor their store’s works on their phones.
Aside from managing orders and customer reviews on your ecommerce store, Magento 2 admin email notifications also help you keep track of your subscribers’ activities. You will get an email for new customer registration, newsletter subscriptions, newsletter unsubscriptions, and new wishlist. These Magento emails are valuable resources for your marketing strategies to capture your audience’s interests.
The extension works with the Multiple Source Inventory, and compatible with the newest version of Magento 2. From now on, you will have control over the activities that occurred on your website, from your order to your new subscription, without the need to constantly checking the admin panel on the backend.
It is so great, isn’t it?
Magento 2 admin user emails are extremely simple to configure in the backend. However, it is better to know more about how to change their content and the solution to get more advanced functions.