Magento 2 Cancel Order Programmatically: 3 Simple Ways

by Juvia

Are you looking for Magento 2 Cancel Order Programmatically, this article is for you.

This guide provides you how to cancel order by coding in Magento 2, and another simple way to cancel purchase. 

Step by step Magento 2 cancel order programmatically 

To Magento 2 cancel order programmatically, you need to follow the 3 steps below.

Step 1: To make change, go to the path: app/code/VENDOR/EXTENSION/Controller/Adminhtml/Order/Cancel.php

Then, add the following code:

namespace VENDOR\EXTENSION\Controller\Adminhtml\Order;
use Magento\Framework\App\Action\HttpGetActionInterface;
use Magento\Sales\Controller\Adminhtml\Order\Cancel as CancelOrderController;
class Cancel extends CancelOrderController implements HttpGetActionInterface
    public function execute()
        $resultRedirect = $this->resultRedirectFactory->create();
        $order = $this->_initOrder();
        if ($order)
                $this->messageManager->addSuccessMessage(__('You canceled the order.'));
            catch (\Magento\Framework\Exception\LocalizedException $e)
            catch (\Exception $e)
                $this->messageManager->addErrorMessage(__('You have not canceled the item.'));
        return $resultRedirect->setPath('sales/order/index');

Step 2: Modify sales_order_grid.xml

Navigate to app/code/VENDOR/EXTENSION/view/adminhtml/ui_component/sales_order_grid.xml and add the following code:

<?xml version="1.0" encoding="UTF-8"?>
<listing xmlns:xsi="" xsi:noNamespaceSchemaLocation="urn:magento:module:Magento_Ui:etc/ui_configuration.xsd">
    <columns name="sales_order_columns">
        <actionsColumn name="actions" class="VENDOR\EXTENSION\UI\Component\Listing\Column\Actions"/>

Step 3: Create Actions.php

Navigate to the following path:


And add the below code:

namespace VENDOR\EXTENSION\UI\Component\Listing\Column;
use Magento\Sales\Ui\Component\Listing\Column\ViewAction;
class Actions extends ViewAction
    public function prepareDataSource(array $dataSource)
        $dataSource =  parent::prepareDataSource($dataSource);
        if (isset($dataSource['data']['items']))
            foreach ($dataSource['data']['items'] as & $item)
                if (isset($item['entity_id']))
                    $urlEntityParamName = $this->getData('config/urlEntityParamName') ?: 'entity_id';
                    $item[$this->getData('name')]['cancel'] =
                            'href' => $this->urlBuilder->getUrl(
                                    $urlEntityParamName => $item['entity_id']
                            'label' => __('Cancel')
        return $dataSource;

Step 4: Update routes.xml

Navigate to app/code/VENDOR/EXTENSION/etc/adminhtml/routes.xml and add the following code:

<?xml version="1.0"?>
<config xmlns:xsi="" xsi:noNamespaceSchemaLocation="urn:magento:framework:App/etc/routes.xsd">
    <router id="admin">
        <route id="cancel" frontName="cancel">
            <module name="VENDOR_EXTENSION" before="Magento_Sales" />

These steps collectively allow you to add a “Cancel” action in the Magento admin panel for order items.

The simple way to cancel Magento 2 orders without coding


In regular Magento stores, canceling orders usually requires coding skills because it’s not a built-in feature. However, there’s a handy solution called Magento 2 Cancel Order Frontend. This tool makes it easy for customers to cancel their orders directly on the website. Also, store admins can set it up to automatically cancel pending orders after a specific time, making the process smoother without needing to write complicated code. 

With this module, you can easily cancel order in Magento 2.

In Fronted

Our extension allows your customers to cancel their orders from the frontend. 

Step 1: To cancel orders, they need to login, then go to My Account ⇒ Account Dashboard or My Orders. The recent orders is displayed. The customers can see the status of their order in this table, click Cancel Oder to cancel this purchase. Noted that Cancel Order can only apply to pending products.


Step 2: After click Cancel Order, there will be a confirmation popup which allows them to enter comments.

  • If they click Yes, orders will be canceled.
  • If they still do not want to cancel orders, they can choose No


After you choose Yes, an email confirmation will be sent to admins automatically, order status will be changed from Pending to Canceled, and auto restock products.


In Backend

To set up for your customers to perform easy actions in the frontend, the admin must configs this module in the backend according to the steps below.

Step 1: Go through System ⇒ Configuration ⇒ BSSCommerce ⇒ Cancel Order

Step 2: In Cancel Order Config Setting, set up the items below to activate the module


Step 3: To set up the automation email to notification cancel orders, go to Marketing ⇒ Communications ⇒ Email Templates ⇒ Add New Template


Fill in the content and necessary information of the email to complete the setup.


>>> Read more some useful articles related to Magento Order: Why In Magento 2 Guest Customers Cannot Place The Orders? and Top 8+ Magento 2 Order Import Export Extension Free & Paid In 2024


Above are detailed instructions for Magento 2 cancel order programmatically. Hopefully, through this guide, everyone can cancel their order easily. Besides, don’t forget that our Magento 2 Frontend Cancel Order is always ready for you without tech knowledge.

BSS Commerce is one of the leading Magento 2 extension providers and web development services in the world. With experienced and certified Magento developers, we commit to bringing high-quality products and services to optimize your business effectively. 

CONTACT NOW to let us know your problems. We are willing to support you every time.

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