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Cancel Order by Customer is an additional feature for Magento 2 which enables customers to cancel orders from the frontend. It gives customers more control and convenience over the order purchased by mistake, which increases their satisfaction. And making customers happy is the goal of every business.
Magento 2 Frontend Cancel Order enables Pending status so customers can cancel their orders and automatically send notification emails to admin about canceled orders.
Allow customers to cancel Pending orders from the frontend
Allow customers to enter comments in a confirmation popup
Send Notification Emails to admins automatically after customers canceled orders
Change order status from Pending to Canceled and auto restock products
Cancel Order by Customer is an additional feature for Magento 2 which enables customers to cancel orders from the frontend. It gives customers more control and convenience over the order purchased by mistake, which increases their satisfaction. And making customers happy is the goal of every business.
Magento 2 Frontend Cancel Order enables Pending status so customers can cancel their orders and automatically send notification emails to admin about canceled orders.
Allow customers to cancel Pending orders from the frontend
Allow customers to enter comments in a confirmation popup
Send Notification Emails to admins automatically after customers canceled orders
Change order status from Pending to Canceled and auto restock products
In case you want to automatically order cancel in the backend, Magento 2 Auto Cancel Order extension offers the best solution for admin.
Why is Frontend Cancel Order for Magento 2 a Must-have?
Bring convenience for customers and enhance shopping experience
Cancelling orders is one of the necessary issues for online shopping. Obviously, customers sometimes will want to cancel their orders due to many reasons. As a store owner, you need to provide this function for your customers on your site.
Therefore, to solve the aforementioned issue, BSSCommerce developed Magento 2 Cancel Order by Customers extension. With this extension, online buyers can cancel orders in Magento 2 more conveniently than ever.
Customers just need to login and go to My Account dashboard or My Order to cancel the unwanted orders. This will definitely enhance customer shopping experience.
Admin immediately get notified about canceled order
When each order has been canceled, there will be automatically an update email sent to notify admins, so that admin can easily know and manage.
Moreover, with various setup emails features: Email Sender, Email Receiver and Email Template, store owners can totally control canceled orders, easily differentiate these kinds of orders from others.
Easy to install and manage the module
Magento 2 Cancel Order extension provides a fully customizable interface of the extension from backend that is easily installed, configured and managed. It will definitely bring new experience in managing a module for admin.
Key Features of Magento 2 Cancel Order By Customer
Allow customers to cancel orders from the frontend
As you know, the default of Magento does not allow customers to cancel orders from the frontend, which causes some inconvenience for them when shopping.
Our Magento Cancel Order by Customer module is developed to complete this missing feature of Magento. The module allows customers to easily cancel Pending orders in My Account dashboard and My Order page.
In addition, when order status changes from Pending to Canceled, the number of items will automatically be restocked.
Allow customers to specific cancellation reasons
When customers click the Cancel Order button, there will be a confirmation popup for customers and they can add comments as wished on that popup. This comment is also displayed in the order details in the backend.
Send notification emails to admins automatically
After each order has been canceled, admins will be notified by an update email.
Enable to set email sender, email receiver and email template in the backend
With Magento Cancel Order extension, store owners can set up which email will be Email Sender, which one will be Email Receiver from the admin panel. Moreover, online shop owners are able to configure Notification Email Templates for cancelling orders.
Enable to configure Cancel Order button and Notice notes of the confirm popup
The extension supports admins to change the label for the Cancel Order button. Besides, Notice notes in the confirm popup can be customized as the admin wants.
Give your customers convenience and make them love you. Install Magento 2 Frontend Cancel Order NOW!
Why BSS Magento 2 Frontend Cancel Order
Competitive Price
Every merchant needs to survive – we do understand. That’s why we keep the price as low as possible.
