Key Features of Frontend Cancel Order for Magento 2
Allow customers to cancel orders from the frontend
As you know, the default of Magento does not allow customers to cancel orders from the frontend, which causes some inconvenience for them when shopping, hence, our Frontend Cancel Order for Magento 2 module totally completes this missing feature of Magento. The extension is developed to help customers cancel their orders with Pending status from My Account dashboard and My Order page in the frontend. In addition, order status will be changed from Pending to Canceled and the number of items will be restocked.
Allow customers to add comments in a confirmation popup
When customers click Cancel Order button, there will be a confirmation popup for customers and they can add comments as wish on that popup. This comment is also displayed in the order details in the backend.
Send notification emails to admins automatically
After each order has been canceled, admins will be notified by an update email.
Enable to set email sender, email receiver and email template in the backend
With Frontend Cancel Order for Magento 2, store owners can set up which email will be Email Sender, which one will be Email Receiver from the admin panel. Moreover, online shop owner enables to configure Notification Email Templates for cancelling orders.
Enable to configure Cancel Order button and Notice notes of the confirm popup
The extension supports admins to change the label for Cancel Order button. Besides, Notice notes in the confirm popup can be customized as admin wants.
Why Frontend Cancel Order for Magento 2 is a must-have extension?
Bring convenience for customers and enhance shopping experience
Cancelling orders is one of the necessary issues for online shopping. Obviously, customers sometimes will want to cancel their orders due to many reasons, and as a store owners, you need to provide this function for your customers on your site. Therefore, to solve aforementioned issue, BSSCommerce developed Frontend Cancel Order for Magento 2. With this extension, online buyers can cancel orders more conveniently than before. They just need to login and go to My Account dashboard or My Order to cancel the unwanted orders. This will definitely enhance customer shopping experience.
Easy canceled order management for admin
When each order has been canceled, there will be automatically an update email sent to notify admins, so that admin can easily know and manage. Moreover, with various setup emails features: Email Sender, Email Receiver and Email Template, store owners can totally control canceled orders, easily differentiate these kinds of orders from others.
Easy to install and manage the module
Frontend Cancel Order for Magento 2 provides fully customizable interface of the extension from backend that is easily installed, configured and managed. It will definitely bring new experience in managing a module for admin.
One extension is used for only one domain and if you want to use for other domains, you have to purchase this extension again.
Can I request trial?
We do not provide trial versions for our extensions. However, we are happy to offer 30-day money back guarantee if our extensions fail to function properly due to a bug and we cannot support to fix it. However, we always try our best to assist customer in solving problems.
How can I get my Invoice?
Your invoice is sent to your email after you finish your payment
What should I do if I can’t install the extension?
In case you cannot install the extension, please contact us to ask for more support. We are willing to install it for you based on our policy.
How can I receive the updated version?
When BSSCommerce publishes new version of any product, please take notice of the release note tab in the product page to get the update news about the new version. Customers purchased product from us can get the updated version by contacting us via email; we will send the new package version once we receive this kind of request. In addition, you can go to My Account -> My Downloadable Products to download the latest version of the extension.