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Magento 2 Frontend Cancel Order

500+ downloads
Magento 2

Cancel Order by Customer is an additional feature for Magento 2 which enables customers to cancel orders from the frontend. It gives customers more control and convenience over the order purchased by mistake, which increases their satisfaction. And making customers happy is the goal of every business.

Magento 2 Frontend Cancel Order enables Pending status so customers can cancel their orders and automatically send notification emails to admin about canceled orders.

  • Allow customers to cancel Pending orders from the frontend
  • Allow customers to enter comments in a confirmation popup
  • Send Notification Emails to admins automatically after customers canceled orders
  • Change order status from Pending to Canceled and auto restock products
Community: 2.2.x - 2.3.x - 2.4.x
|
Enterprise: 2.2.x - 2.3.x - 2.4.x

Cancel Order by Customer is an additional feature for Magento 2 which enables customers to cancel orders from the frontend. It gives customers more control and convenience over the order purchased by mistake, which increases their satisfaction. And making customers happy is the goal of every business.

Magento 2 Frontend Cancel Order enables Pending status so customers can cancel their orders and automatically send notification emails to admin about canceled orders.

  • Allow customers to cancel Pending orders from the frontend
  • Allow customers to enter comments in a confirmation popup
  • Send Notification Emails to admins automatically after customers canceled orders
  • Change order status from Pending to Canceled and auto restock products
Community: 2.2.x - 2.3.x - 2.4.x
|
Enterprise: 2.2.x - 2.3.x - 2.4.x
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Free
1-Year Support

 

Free
Lifetime Update

 

Free
Installation

 

(*) 30-Day
Money Back

$89.00

In case you want to automatically order cancel in the backend, Magento 2 Auto Cancel Order extension offers the best solution for admin.

Why is Frontend Cancel Order for Magento 2 a Must-have?

Bring convenience for customers and enhance shopping experience

Cancelling orders is one of the necessary issues for online shopping. Obviously, customers sometimes will want to cancel their orders due to many reasons. As a store owner, you need to provide this function for your customers on your site.

Therefore, to solve the aforementioned issue, BSSCommerce developed Magento 2 Cancel Order by Customers extension. With this extension, online buyers can cancel orders in Magento 2 more conveniently than ever.

Customers just need to login and go to My Account dashboard or My Order to cancel the unwanted orders. This will definitely enhance customer shopping experience.

Admin immediately get notified about canceled order

When each order has been canceled, there will be automatically an update email sent to notify admins, so that admin can easily know and manage.

Moreover, with various setup emails features: Email Sender, Email Receiver and Email Template, store owners can totally control canceled orders, easily differentiate these kinds of orders from others.

Easy to install and manage the module

Magento 2 Cancel Order extension provides a fully customizable interface of the extension from backend that is easily installed, configured and managed. It will definitely bring new experience in managing a module for admin.

Key Features of Magento 2 Cancel Order By Customer

Allow customers to cancel orders from the frontend

As you know, the default of Magento does not allow customers to cancel orders from the frontend, which causes some inconvenience for them when shopping.

Our Magento Cancel Order by Customer module is developed to complete this missing feature of Magento. The module allows customers to easily cancel Pending orders in My Account dashboard and My Order page.

In addition, when order status changes from Pending to Canceled, the number of items will automatically be restocked.

allow customer to cancel pending orderallow customer to cancel pending order

Allow customers to specific cancellation reasons

When customers click the Cancel Order button, there will be a confirmation popup for customers and they can add comments as wished on that popup. This comment is also displayed in the order details in the backend.

allow customers to add commentallow customers to add comment

Send notification emails to admins automatically

After each order has been canceled, admins will be notified by an update email.

send notification email to adminsend notification email to admin

Enable to set email sender, email receiver and email template in the backend

With Magento Cancel Order extension, store owners can set up which email will be Email Sender, which one will be Email Receiver from the admin panel. Moreover, online shop owners are able to configure Notification Email Templates for cancelling orders.

Enable to configure Cancel Order button and Notice notes of the confirm popup

The extension supports admins to change the label for the Cancel Order button. Besides, Notice notes in the confirm popup can be customized as the admin wants.

Give your customers convenience and make them love you. Install Magento 2 Frontend Cancel Order NOW!

Why BSS Magento 2 Frontend Cancel Order

Competitive Price

Every merchant needs to survive – we do understand. That’s why we keep the price as low as possible.

Dedicated Support

We are all ears to your problems, either with our extensions or customizations. FREE 1-year support is included.

Open Source

The source code is completely open to inspect, modify and enhance according to your business purposes.

Verified by Marketplace

No worries about the code. This extension has passed the strict Extension Quality Program & been listed on Marketplace.

High Compability

Our modules work well with each other. Even you want ours to be compatible with those of others. We are here to help

Simple installation

We simplify and clarify the installation process, so you can get the extension played for your website in clicks.

Quick Update

Your business and customers’ demands are ever-changing. Our extensions are also up-to-date with new features.

Business expert

Our certified experts get involved from the extension development to support to bring you efficient and budget solutions.

Easy to Use

No need to install bunches of redundant features. We select the most relevant functions to ensure the user-friendliness.

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FAQs

  • Can I install this Magento 2 extension via Composer? If yes, how can I do that?

    Yes. You can install Magento 2 extensions via Composer following the instruction here.

  • How to send customization request for this extension?

    Dear,

    Just drop us an email to sales@bsscommerce.com or contact us.

    We'd like to offer customization service for all BSS Commerce extensions and any third-party extensions.

Release Note
  • v1.0.5 (Apr 17, 2020): Fix bug when leave Email address to receive notifications Config empty
  • v1.0.4 (Mar 29, 2019): Compatible with Magento 2.3
  • v1.0.3 (Dec 18, 2018): Display Cancel order comment and date/time which Customers submitted
  • v1.0.2 (Sep 22, 2017): Fix bug with composer.json file and compatible with magento 2.2.3
  • v1.0.1 (Apr 02, 2017): Update extension's logic
  • v1.0.0 (Jan 05, 2017): First Release
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