by MaiTT

From Concept to Reality:
Unveiling Mojarib's Comprehensive
Survey Platform

Saudi Arabia

Customer Experience Platform

Global Reach

Service: App Development and Website Development

From Concept to Reality:
Unveiling Mojarib's Comprehensive
Survey Platform

Saudi Arabia

Customer Experience Platform

Global Reach

Service: App Development and Website Development

Mojarib - Pioneering CX Excellence In Saudi Arabia

Mojarib, headquartered in Riyadh, is a main player in the field of Customer Experience (CX) within the Saudi Arabian market. Mojarib platform offers an extensive array of surveys designed to capture valuable customer insights, both for digital and non-digital products. 

Mojarib collaborates with businesses, government agencies, and startups to achieve goals such as revenue growth and user engagement by leveraging customer feedback.

While headquartered in Riyadh, Mojarib extends its services to clients not only across the Arab world but also internationally, providing invaluable support to those looking to excel in the ever-evolving regional business landscape.

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Mojarib Envisioned a Comprehensive Survey
and Product Testing Platform

Revolutionizing customer experience (CX) across Saudi Arabia and beyond, Mojarib envisioned a comprehensive survey and product testing platform accessible through website, mobile app, and desktop app. 

This dynamic platform is poised to revolutionize the way businesses gather customer feedback and reviews for their diverse array of products – ranging from software (websites, web apps, and mobile apps) to tangible items like mobiles, accessories, home appliances, social media accounts, and even food. This ambitious vision demanded a partner with proven expertise in crafting both web and app solutions.

After an extensive search, Mojarib found the ideal match in BSS Commerce.  Boasting a team with over 10 years of experience and a track record of successful collaborations with notable brands like Optical88, Cafe Du Cyliste, UK Bathroom Store, Nova Motors and more, BSS Commerce possessed the skills and experience Mojarib needed to bring their vision to life.

Together, We Are Forging A Path To Digital Excellence

The success of any project hinges not only on cutting-edge technology but also on the dedication and expertise of the individuals driving it forward. For the ambitious endeavor of developing the comprehensive “Mojarib” survey and product testing platform, BSS Commerce dedicated a team of skilled professionals to bring the “Mojarib” platform to life.

The team included:

  • A Project Manager – the conductor of the team, overseeing the entire project life cycle, ensuring timely completion, effective resource management, and clear communication with all stakeholders.
  • A Business Analyst – who bridged Mojarib’s goals and technical execution, documenting requirements, identifying challenges, and proposing solutions that balanced functionality with feasibility.
  • A Technical Leader – leading the technical aspect of the Mojarib project. The Technical Leader defined its overarching strategy, carefully selecting programming languages, frameworks, and tools to fulfill project requirements seamlessly.
  • 4 Developers – with their specialized skills, they focused on specific aspects of the project, building the website, mobile app, and desktop application functionalities according to the technical roadmap and design specifications.
  • 2 Quality Control Specialists – who ensured technical excellence by meticulously testing every feature and functionality to resolve bugs and glitches, resulting in a user-friendly and high-performing final Mojarib platform.

Collaboration was key. BSS Commerce team actively listened to Mojarib’s ideas, offering expert guidance on development solutions and selecting the most suitable tech stack for a seamless and efficient process.

Tailored Solutions for Mojarib

The project was smooth and streamlined by applying Agile methodology, breaking down work into sequential phases and sprints, allowing for Mojarib’s continuous feedback and ensuring the final product remained meticulously aligned with their evolving needs. 

The technology stack and tailored solutions for the project:

Website

Leveraging the power of ReactJS, the website offers a performant and user-friendly experience across various devices

Desktop Apps

The desktop app, built with ReactJS, provides seamless offline functionality and integrates effortlessly with the web platform.

Mobile Apps

Utilizing React Native, the mobile app boasts native performance and a familiar user interface, ensuring smooth access to feedback on the go.

Website

Leveraging the power of ReactJS, the website offers a performant and user-friendly experience across various devices

Desktop Apps

The desktop app, built with ReactJS, provides seamless offline functionality and integrates effortlessly with the web platform.

Mobile Apps

Utilizing React Native, the mobile app boasts native performance and a familiar user interface, ensuring smooth access to feedback on the go.

Website

Leveraging the power of ReactJS, the website offers a performant and user-friendly experience across various devices

Desktop Apps

The desktop app, built with ReactJS, provides seamless offline functionality and integrates effortlessly with the web platform.

Mobile Apps

Utilizing React Native, the mobile app boasts native performance and a familiar user interface, ensuring smooth access to feedback on the go.

On The Road to Success

After a rigorous period of development and construction, Mojarib, in collaboration with BSS Commerce, has successfully launched the Mojarib website, desktop app, and mobile app. 

This marks a pivotal moment in Mojarib’s journey to revolutionize the customer experience, not just in Saudi Arabia, but across the globe.

You can explore the Mojarib platform here: 
 

Summary

Driven by a vision to revolutionize the customer experience, Mojarib partnered with BSS Commerce, a recognized expert in website and app development. Together, they successfully launched a user-friendly, comprehensive survey platform, accessible through the website, desktop app, and mobile app. This platform transforms how businesses gather feedback on diverse products, driving revenue growth and user engagement through customer insights.

Inspired by Mojarib's Success? It's Yours Too!

At BSS Commerce, our happiness lies in the success stories we build together with our customers. If you’re in search of a complete package – a website, desktop apps, and mobile apps – crafted to perfection, BSS Commerce is your dedicated conductor. Please do not hesitate to TALK WITH US for further assistance. Let’s turn your digital aspirations into reality!

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