Introducing NRF 2024: Retail’s Big Show Asia Pacific
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NRF 2024: Retail’s Big Show Asia Pacific, the most important event for the retail industry in the Asia Pacific region, took place in Singapore from 11 to 13 June 2024. The Asia Pacific event brought together leaders in retail from across the region to expand the Asia Pacific partnership. This was a comprehensive expo that showcased the latest and brightest retail solutions shared by retail leaders, as well as an Innovation Lab and Startup Zone, which introduced disruptive technologies in the retail sector in the Asia Pacific.
BSS Commerce – a trusted eCommerce solutions provider, was proud to be a part of this biggest retail event, with an exhibiting booth to showcase our intelligent POS solution for Omnichannel businesses that already served 10,000+ retailers all around the world.
A Look at NRF 2024: Retail’s Big Show Asia Pacific
The NRF Big Show APAC 2024 successfully concluded with enthusiastic participation from guests and brands all over the world, the event also created a significant impact in reshaping the future of the retail industry. Co-organized by the US National Retail Federation (NRF) and global event organizer Comexposium at the Marina Bay Sands Convention Center in Singapore, the three-day event attracted 5,500 participants and 238 exhibitors from the Asia Pacific region and worldwide to attend.
Here are impressive numbers of this largest retail event in the Asia Pacific:
- 8,600 Total Registrations
- 5,500 Total Attendees
- 238 Exhibitors
- 52 Countries
- 2,500 Retail Professionals
- 1,200 Brands
- 109 speakers
- 57 sessions
With the topic “Fast Track Your Success“, NRF 2024: Retail’s Big Show Asia Pacific had the participation of more than 100 top global speakers in 57 different sessions, including keynote speeches, panel discussions, and special programs of retail store tours and expo tours. Sessions cover the latest and greatest trends, technologies, and strategies impacting the retail industry in Asia Pacific.
Leaders from famous businesses in the retail industry such as Coca-Cola, AEON Group, Amazon, Central Retail Corporation, Moët Hennessy, Domino’s, UNIQLO, Hermès, Mastercard, Capitaland, Puma, Lotte Corporation, Wesfarmers, and many other large and small businesses, have come together to share in-depth knowledge on topics ranging from multi-channel retail and sustainable retail practices to artificial intelligence (AI) integration and customer experience enhancement.
Dive into some of the highlighted keynote sessions explored:
- Meeting Consumer Needs Through Tech-Driven Innovation
- Essential Digital Trends: Evolving Buyer Journeys
- Sustainable Practices in Retail
- Global Retail Media: Insights Unfold, Stories Untold
- Delivering Customer Value Through the Power of Customer Data
- Redefining Digital Transformation: From Innovation to Structure
- How AI is Transforming the Retail Landscape
- Tapping into the Enterprise to Create Great Customer Experiences
- Redefining Elegance: The Role of IT in Shaping Luxury’s Next Era
- Building a Strategy to Dominate the World’s Fastest-Developing Grocery Market
- The APAC Retail Economic Outlook: Where We Are Today and Where We Are Headed
One of the locations at NRF 2024: Retail’s Big Show Asia Pacific that should be mentioned is the NRF Innovation Lab, an area displaying visionary and most advanced retail technologies available on the market. Attendees had the opportunity to directly experience technology advancements in many different fields such as AI, augmented reality, data analytics, and Web3. These are technologies developed to maximally support the development of the retail industry in the digital age today.
Key Takeaways from a Panel Session at NRF 2024
On the first day of the NRF 2024: Retail’s Big Show Asia Pacific, we had a chance to join a thought-provoking panel discussion with the topic “Revolutionising Convenience Retailing: Think Food, Think 7-Eleven”. The conversation, led by Danni Peirce, CEO of 7Eleven, DFI group, offered fascinating insights into the evolving landscape of convenience stores.
Danni has shared how 7-Eleven is harnessing innovation and technology to revolutionize the customer experience and pave the way for a new era of convenience retailing.
Below are key takeaways from the panel session:
Trends in Convenience Stores:
- Food on the Go: The trend of convenience stores is rapidly shifting towards offering maximum convenience with ‘food on the go’.
- Post-Epidemic Store Setup: Stores are being redesigned to help customers find what they need in seconds, reflecting significant changes post-epidemic.
- Cashless Transactions: In South China, a remarkable transition from cash-heavy to 95% cashless transactions in convenience stores.
- Palm Payment Partnership: The implementation of palm payment across 1700 stores stands out as a particularly impressive feat.
Scaling New Heights:
- E-commerce and Livestreaming: Over 50% of e-commerce sales are now conducted through livestreaming in China, indicating a strong upcoming trend.
- First-Party Data: DFI’s release of a digital code of data in July 2020 has set a new benchmark for leveraging customer data.
- Beyond Loyalty Programs: The catchy song ‘Why use YUU’ has gone viral, encouraging app downloads and fostering customer loyalty.
Scaling New Heights:
- E-commerce and Livestreaming: Over 50% of e-commerce sales are now conducted through livestreaming in China, indicating a strong upcoming trend.
- First-Party Data: DFI’s release of a digital code of data in July 2020 has set a new benchmark for leveraging customer data.
- Beyond Loyalty Programs: The catchy song ‘Why use YUU’ has gone viral, encouraging app downloads and fostering customer loyalty.
BSS Commerce at NRF 2024 Retail’s Big Show Asia Pacific
NRF 2024 truly fostered a dynamic environment for collaboration through insightful sessions and an expo area with many exhibitors from APAC and worldwide.
This event also provided a valuable platform for BSS Commerce to connect with many partners and retail business owners around the world, introducing them to our completed & scalable omnichannel POS (point of sale) for Magento and other of our services for eCommerce.
Let’s see striking photos of the BSS Commerce team throughout the event.
For BSS Commerce, this event meant the opportunity to:
- Gain valuable insights from retail leaders, fostering a deeper understanding of the future of eCommerce and potential growth opportunities, enhancing our knowledge to always give our customers best eCommerce solutions.
- Introduce our outstanding omnichannel POS solution to retail businesses who are looking for a comprehensive solution for their online or physical stores
- Explore potential partnerships with many partners globally, discussions likely around the eCommerce future, and strategies to leverage technology for growth.
The 3-day event of NRF 2024 in general and BSS Commerce in particular closed with great success. The BSS Commerce team also had a chance to meet the Shopify team – the Silver Sponsor of this NRF 2024 in Singapore. This ended with both teams sharing a meaningful and joyful dinner, marking the end of a fruitful event.
Conclusion
NRF 2024: Retail’s Big Show Asia Pacific proved to be the biggest and most important event in the retail industry, with the participants of many retail leaders and businesses in the market, offering a wealth of insights into the future of retail and eCommerce.
Attending events like this NRF 2024, BSS Commerce had another valued chance to deepen our insights so that we can serve our customers better, and once again to remain the position as an expert agency in APAC and worldwide.
At BSS Commerce, we remain deeply committed to playing a trusted eCommerce solution provider to help thousands of online stores worldwide grow. The knowledge and connections gained at NRF Big Show APAC 2024 will fuel our innovation and empower us to develop cutting-edge solutions that propel the industry forward.
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