Boutique-l214 Store Maximize The Store Performance With B2B Selling feature

Industry: Non-profit organization, animal rights advocacy
Website: boutique-l214.myshopify.com
Location: France
Features used: BSS: B2B/Wholesale Solution

Custom Pricing
Order limit
Orders Custom Fields

Contents

1 🔎 Overview
2 💪 Challenges and Support
3 💡 Finding Solution
4 ✅ Results
5 Successful implementation

🔎 Overview

Boutique-l214, established by the animal defense organization L214, focuses on advocating for animals utilized in the food industry, including those in the meat, dairy, and fish sectors. Since its inception in 2008, L214 has brought to light over 100 investigative reports, shedding light on the realities of animal breeding, transportation, and slaughter.

L214 aims to transform societal perceptions of animals, challenging the justifications for their suffering and unnecessary killing. Its efforts are geared towards ending the most inhumane treatment of animals and encouraging a shift towards a plant-based lifestyle.

To further this mission, they have opened a store to the public. This shop serves as a platform for educating people about the benefits of a plant-based diet, advocating against animal slaughter, and promoting a healthy lifestyle. Their product range includes a variety of books and accessories that align with these ideals.

💪 Challenges and Support

L214 faces several challenges in the installation of app functions such as Custom Pricing, Orders Custom Fields, and Orders Limits and got some further customization requests.

Support service: Upon receiving the request, the BSS Commerce team engaged in a thorough consultation process. They addressed queries related to fulfilling the specific requirements and provided detailed guidance on effectively setting up their B2B suites.

This approach ensured a clear understanding of the needs and a smooth integration of the B2B solutions to meet those needs.

💡 Finding Solution

The Development Team executed the installation of the B2B/Wholesale Solution app proficiently, and the Support Team provided timely and effective responses to all inquiries. Moreover, tailored customization was achieved by leveraging BSS Commerce’s technical prowess and detailed specifications from Boutique L214, the customization request was successfully fulfilled, seamlessly integrating with the application’s inherent features.

✅ Results

Successful implementation

The application is a great help in differentiating the user experience between volunteers and public customers. Custom Prices, Shipping Rates, and Order Limits rules allow volunteers to order for free, without shipping costs and quantity restrictions. These same rules limit non-volunteers to purchasing a maximum quantity of free products and to paying the corresponding shipping fees. Finally, the Custom Prices rule offers a permanent discount to a certain type of customer designated by a tag (the employees).
Enhancement in Cart Functionality: Customers now have the convenience of adding notes to their orders directly from the slide cart, mini cart, or the main cart page. This feature enhances user experience by allowing personalized communication about their orders.

Customer feedback:

Boutique L214 just reviewed B2B/Wholesale Solution. Here’s their review:
★★★★★ 5 stars out of 5
“Good application that offers quite a few services. Some improvements in the configuration of the rules on orders (especially order limit) would help us a lot, but after an initial exchange with the support, which was very responsive and effective, I will not hesitate to convey our needs to them. I recommend it!”