Get Customer Location On Shopify: Why It Matters & How to Do It?

Are you confused about how to get customer location on Shopify to personalize the shopping experience?

Are you looking for a way to increase foot traffic to your brick-and-mortar retail store?

Just stay here. We come to make you free. In this blog, we will guide you step-by-step to get customer location on Shopify and go over the 5 best Shopify apps for store locator to help you boost your foot traffic.

Let’s scroll down and get insightful!

Benefits of Customer Location Detection on Shopify?

• Gives You Valuable Insights – Customer location data provides you valuable and detailed insights about their behavior and preferences. Understanding peak customer behavior, focusing on audience segmentation, and delivering personalized, high-engagement marketing campaigns become possible when businesses aggregate and analyze location data.
• Does A Lot For Targeted Advertising – Location tracking plays a critical role in targeted advertising and physical-location promotions. This allows merchants to build localized, personalized ads for targeting specific geographies, which convert better and speak to local customers.
• Enhances Customer Engagement — One of the most powerful tactics to improve your customer loyalty and build relationships is through location-based marketing. You can also provide localized pricing, shipping methods, and product availability based on customer location, and even direct customers to the nearest store based on their location. Thus, it facilitates the shopping experience, making it much smoother and more intuitive.
• Perfect Shipping and Delivery – Geolocation on Shopify lands at a perfect optimization of shipping and delivery. That said, Staging can calculate additional shipping costs, suggest local delivery options, and package the distance between your warehouse and the door of the customer from the customer location you’re receiving.
• Global Expansion Opportunities When you get customer location on Shopify, you mean you can know every potential market and demand for your products in every region. Armed with this information, eCommerce providers can find ways to strategically plan a market expansion or tailor their products to meet the needs of a broader.

>> 8+ Best Shopify Local Delivery Apps: Compare and Detailed Review

How to Get Customer Location on Shopify?

Method 1: Set up address autocompletion

For those who have less technical knowledge and are looking for the simplest way to get customer location on Shopify, the best option for you is to enable address autocompletion. The advantage of this method is it streamlines the checkout process through suggesting address options when the customers begin completing the shipping or billing details. That way, the system will automatically save their locations.

Step 1: From the Shopify admin panel, navigate to Settings ⇒ Checkout

Step 2: Scroll down to find the “Address Autocompletion” section

Step 3: Click on “Enable address autocompletion”

Method 2: Utilize Customer Reports from Shopify

Shopify provides merchants with a Customer Report feature that allows store owners to analyze customers’ behaviors and preferences after purchase. You can take advantage of this feature for collecting the customer locations. Here is the comprehensive guide to accessing customer reports for location data:

Step 1: In the admin panel, choose Analytics

Step 2: Select Reports

Step 3: Find the Customers ⇒ Customers by Location report

Step 4: Here, you will see a comprehensive report about your customer based on their geographical location. It’s about how many new customers there are within a specific period, total order values from the new customers’ first order, total amount sent (such as taxes, shipping, discount), and many more.

>> Read more: 10+ Best Reports Apps For Shopify (Free & Paid)

Method 3: Let customers enter their locations on the Checkout Page

This method requires a store locator app to implement customer location detection during the checkout process. These apps’ benefits are to help customers in regions where addresses are not standardized and to allow them to select and enter their exact location on a map. As a result, this guarantees precise shipping rates and fast delivery, providing customers with a smooth and seamless shopping experience.

MAPPY: Store Locator & Maps is our choice here to guide you through the step-by-step process. Now, let’s explore the 7 steps to set up:

Step 1: Choose your store locator app in the Shopify App Store

Step 2: Install the app

Step 3: In the Shopify admin panel, set up your delivery areas. This determines which locations are available for shipping, based on the customer’s address or the map selection

Step 4: In the Apps, choose the Mappy Store locator and fill in the information form

Step 5: Create the delivery coordinates products

• Choose Products
• Title and write descriptions for the products
• Set the vendor as MAPPY
• Set the price to 0 and mark the product as requiring shipment
• Do not track the quantity of this product
• To prevent shoppers from seeing this product in your business, hide it from search results
• Choose Save to confirm

Step 6: Now, the map can appear on the checkout page, you can customize the map to align with your brand’s identity

Best Apps for Customer Location Detection on Shopify

MAPPY: Store Locator & Maps

Being one of the best Shopify store locator apps, MAPPY: Store Locator & Maps by BSS is a powerful tool to help you get customer location on Shopify and enables your customers to find nearby physical stores effortlessly and quickly get directions on Google Maps. This app is ideal for businesses that have various storefronts or dealers because it lets you add multiple store locations in bulk using CSV files within minutes. Also, MAPPY lets you customize your map and store locator page to align with your brand aesthetic and gain insights with Search History Records to identify the locators customers visit the most.

Key Features:

• Allows store owners to add over 500+ store locations and display them on the map
• Bulk import/export store locations by uploading your CSV file
• Filter/Search by country Location/Phone/Tag
• Auto-detect customer location by IP Address
• Support map customization with styles, templates, and layouts
• 10+ Google Maps Styles in MAPPY Shopify Store Locator app
• Provide deep insights with Search History Records

Price:

• Free Plan: FREE
• Basic Plan: $5 PER MONTH
• Advanced Plan: $15 PER MONTH

Pros:

• Intuitive setup
• Integrate with Google Map API
• Extensive customization options
• Responsive and effective customer support

>> Shopify Support Chat: How To Easily Get In Touch

Cons:

• An user got trouble in bulk import with a CSV file but none of them would locate on the map

Rating: 4.9/5.0 (145 reviews)

Amai ProMap ‑ Store Locator

If you are looking for a handy app that helps your customers swiftly find your physical store location, then Amai ProMap – Store Locator is the right app for you. Beyond a locator tool, the app allows you to add over 500 store locations either individually or in bulk, and customize the map’s design to reflect your aesthetic. Moreover, you can assign tags to stores, so that customers are able to find stores using tag filtering, giving yourself an advantage over the competition by enabling customers to locate what they’re looking for and instantly obtain directions to your stores.

Key Features:

• Bulk import 500+ locations via CSV file
• Product finder showcases “Where to Buy” button on the product pages, direct customers to available stock locations
• Dynamic map search ensures an intuitive and efficient discovery experience
• Custom tags and store filters make it easier and faster for customers to find the products they want
• Shareable links allow customers to share specific to directly from the map pages without moving to another page
• Fully customizable store images/pins

Price:

• Lite plan: $9.99 PER MONTH
• Basic plan: $19.99 PER MONTH
• Standard plan: $39.99 PER MONTH
• Unlimited plan: $69.99 PER MONTH

Pros:

• Easy Map Integration
• 24/7 live human chat support
• Remove all locations in just 2 clicks.
• Customizable layout and mobile-friendly design.
• Supports translation.
• Simple Maintenance

Cons:

• It takes time to edit the store profile
• Limited customization options

Rating: 4.7/5.0 (602 reviews)

Storemapper

Storemapper is not just a store locator app, it also supports product location, mapping, lead collection, and helps you get customer location on Shopify. Therefore, for those who are looking for an all-in-one locator app, Storemapper has you covered. What makes Storemapper popular among Shopify businesses is its detailed analytics that show stores are driving the most search and traffic, which has a significant influence on your marketing decisions. Additionally, the app gives you the ability to create unlimited dealer and distributor store locations, and add any other information using custom fields with ease by using Google Spreadsheet or CSV.

Key Features:

• Use Bulk Upload or sync your account with Google Drive to upload locations
• Import all your stores with just a single click
• Offers valuable insights and reports of customers’ behavior and preferences to see which store has the best performance
• Google Maps integration with custom pins
• Product locator, lead collection, and store information management
• Automatic duplicate removal ensures your data remains pristine

Pros:

• Multiplatform integration
• Get 98.8% of customer happiness rate
• Allow you to add unlimited worldwide locations
• User-friendly Interface
• Easy automation with Google Sheets

Cons:

• Technical setup assistance is needed for some users

Price:

• Free plan: FREE
• Micro plan: $24.99 PER MONTH
• Pro plan: $39.99 PER MONTH
• Premium: $69.99 PER MONTH

Rating: 4.9/5.0 (98 reviews)

Stockist Store Locator

Are you ready to add stores around the world and make your products visible internationally with the Stockist Store Locator app? Trusted by thousands of brands, both large and small, Stockiest is the top-of-mind store locator app that lets you locate your stores in just a few minutes on almost any site platform. By guiding your customers to points of purchase based on users’ IP addresses and appealing custom maps, Stockist helps boost your in-store sales and build trust in your brand. Plus, the app also offers merchants insightful search analytics that shows where your ad dollars have the most impact to maximize your targeted advertising.

Key Features:

• Upload store lists by importing a spreadsheet or syncing a Google Sheet
• Customizable map layout, colors, search options, and many more
• Instant geolocation results
• Display accurate store location by drag and drop map pins
• Insightful analytics and reports that demonstrate which store is loved the most by customers
• Unlimited customer search filters make it easier for customers to find exactly the product they need

Pros:

• In-built driving direction links.
• Customizable map appearance and user-friendly map interface
• Add a searchable store map effortlessly
• Comprehensive search analytics and reports
• Works with any major site providers such as Shopify, Volusion, Magento, WordPress, and more
• Mobile-friendly layout and geolocation

Cons:

• Occasional glitches and bugs
• The free plan may not support various customization options

Price:

• Basic plan: $10 PER MONTH
• Plus plan: $20 PER MONTH
• Premium plan: $40 PER MONTH

Rating: 5.0/5.0 (278 reviews)

POWR: Store Locator Map

With over 1 million global customers and 50K+ five-star reviews on all platforms, POWR: Store Locator Map by the POWR.io team is undoubtedly the top-rated store locator app. No coding is required, POWR allows you to create interactive maps, add several pin maps, and get customer locations on Shopify with the minimum effort. Plus, the developer team added a geolocation search bar and automated store locators with the purpose of giving customers a fast and engaging way to find the one closest to them. Customers may also use your store locator to schedule visits, get in touch with you, get directions, and even view store hours directly from the map.

Key Features:

• Automatically find the nearest location with a map pin
• Plot all the locations worldwide where your products are sold
• Various location bulk uploads using Google Sheets or CSV
• Streets, Transit, Satellite, or Hybrid map styles
• Custom Location free-text search bar
• Integration with Google Maps and Open Street Maps

Pros:

• Wide range selection of map styles
• Provide detailed contact information, including your business address, phone number, and the nearest point of interest, among others
• Multi-language support
• Highly customizable to match your brand identity

Cons:

• Limited Options for Customization in the free plan

Price:

• Free plan: FREE
• Starter plan: $5.49 PER MONTH
• Pro plan: $13.49 PER MONTH
• Business plan: $29.99 PER MONTH

Rating: 4.8/5.0 (134 reviews)

FAQs

Does the Shopify store location matter?

Yes. The Shopify store location should be always visible for managing shipping and payout for online orders and directing customers to go to physical stores for fast purchases. If you do not set the location or write it wrong, you can face a problem in that Shopify keeps your payout.

How to set up a location on Shopify?

Here is the process to set up a location on Shopify:

• From the admin panel, navigate to Settings and choose Locations
• Click Add location
• Enter the location name, then choose Done
• In the Address section, select Add and enter your location address
• Click Save to confirm

How do I direct customers to the correct Country or region of Shopify?

It is advised that you use a geolocation app to automatically detect customers’ countries or regions based on their IP address or set up manual redirects using URL redirects. This will help display the nearby store and appropriate local-friendly shipping options for your customers.

Why should I use the locator app?

A store locator app simplifies the process of collecting customer locations, suggesting the nearest stores, recommending products that are most searched in specific regions, and providing detailed comprehensive analytics of customers’ preferences. Consequently, it helps to improve customer experience and boost offline sales.

What are the key features to look for in a top Shopify store locator app?

The best Shopify store locator app should include some features such as Google Maps integration, bulk import/export location data, real-time updates, customization options and dedicated customer support team.

Conclusion

With millions of businesses out there in the eCommerce market, driving customers the flexibility to easily locate your physical store and personalized customer experience is the key to setting your store apart from competitors. To do that, you need to get customer locations on Shopify and make your store locator always visible, and integrate with Google Maps.

This blog has provided you with comprehensive instructions on customer location detections and suggested top-rated locator apps for advanced requirements to elevate and streamline customer services. Each mentioned app here was rated by features, price, customer support and user reviews to offer you the closest look into their pros and cons. Hope this is useful, and you can choose the right one for your store and your customers.

Thank you!