A common question of online store owners is how to delete Shopify account and how to cancel Shopify Subscription. If you’re here, you’ve decided to close your Shopify store and move on to a different platform. This guide will tell you how to cancel a Shopify subscription and delete your account.

Top Reasons for Shopify Store Cancellation or Deactivation

how to cancel shopify subscription

Before learning how to delete Shopify account completely and how to cancel a Shopify subscription, it’s important to understand why someone might do so. Here are some common reasons:

Business Not Doing Well

Sometimes, your business doesn’t turn out as expected, and it may be losing money or not making enough profit to continue. In such cases, canceling or deactivating your Shopify store is sensible.

Change in Business

You can switch to a different type of business that doesn’t need a Shopify store. In this case, canceling the subscription is wise to avoid paying for something you no longer use.

High Transaction Fees

Shopify charges a small fee for each sale you make. This fee is a percentage of the sale price plus a fixed amount per transaction. For example, selling a $100 item might only keep around $97 after Shopify’s fees. This doesn’t include other costs like shipping or taxes.

Limited Payment Options

Shopify lets you accept payments like credit cards and PayPal, but it doesn’t have as many options as other stores. This means you might be unable to offer all the payment methods your customers might prefer.

Migration Challenges

Shopify is like a rented store for your products. Moving to a new store takes time and work. Your stuff is in Shopify’s store, so you need to move it to the new store one by one. This can be slow and hard. Also, with Shopify, you have less control over how your store looks and what information you can use.

Selling the Business

Imagine your Shopify store is like a lemonade stand. If you ever want to sell your stand, you’ll need to close it down on Shopify.

Taking a Break

You might want to take a break from your online business. If you want to take a break from selling, you can close it down for a while. This way you won’t get charged, but you can easily open it back up later when you’re ready to sell again.

Things to Consider when Canceling your Shopify Subscription

Now that you have decided to learn how to cancel Shopify subscription and how to delete a Shopify account,  there are a few things to consider:

Take care of any bills: Pay any money you still owe Shopify to avoid surprises later.

Save your important stuff: Consider customer details, order history, and product info. You can download this information from Shopify to keep it safe. Here’s how to grab your product info:Go to “Products” in your Shopify account, then “All Products.”

  • Choose all your products and click “Export.”
  • Pick “All products” and the format you like (CSV is common).
  • Click “Export Product,” and you’ll get the info emailed to you.
  • Stop extra charges: If you use any apps with Shopify, cancel those subscriptions so you won’t get billed anymore.
  • Log in to your Shopify admin and go to “Apps” to do this. For each app you don’t want anymore, click “Delete.”
  • Keep your domain name: If you have a custom domain name for your store (like yourstore.com), you can move it to another company so you don’t lose it. You’ll need to change some settings with your new domain host, but Shopify can help you figure that out.
  • Think about selling:  Instead of closing your shop completely, you could sell it to someone else on Shopify’s marketplace. This could be a great way to make money from all your hard work!

How to Delete Shopify Account and Cancel Shopify Subscription

Learn how to delete Shopify account successfully and quickly with these important steps for a smooth cancellation.

Step 1: Access the Shopify Admin Panel

  • Log in to your Shopify account with your email and password.
  • Click on the store name dropdown menu in the top left corner and select “Dashboard” to go to your admin panel.

Step 2: Select Subscription Option

  • In the “Plan” section, click on “Manage plan.”
  • Check your current subscription details and pricing.

Step 3: Proceed With Subscription Cancellation

  • Click “Pause or cancel subscription” on your Shopify account.
  • Decide if you want to take a break (pause) or close your store for good (cancel).

Step 4: Provide a Reason for Cancellation

If canceling, tell Shopify why you’re closing up shop. Pick the reason that best fits you.

Step 5: Confirm the Deletion

  • Double-check everything! Remember, closing your account is permanent.
  • Click “Cancel subscription and close store” (or similar words) to finish.

After reading how to cancel Shopify subscription, we hope you can do it successfully.

How to Resume Your Shopify Subscription

Shopify subscriptions are like gym memberships! You can pause them for a break, but to come back, you’ll need to follow these steps:

  • Go back to your Shopify dashboard, like your online locker room.
  • Click on “Settings,” think of it as your account details.
  • Look for “Plans” or something similar, like your membership type.
  • Choose “Resume” to restart your subscription, like returning to the gym.

You must sign up for a new plan if you cancel your membership (not paused). Also, if your shop has been closed for more than two years, you might not be able to get back in, like a dusty old gym membership.

Alternatives to Canceling a Shopify Subscription and Delete Shopify Account

After learning about ” How to cancel Shopify subscription and delete Shopify Account,” you may want to know some alternative platforms.

WooCommerce

WooCommerce

WooCommerce is different; it’s a free plugin for WordPress websites. You can customize it more and avoid transaction fees, but it needs more tech knowledge to set up and manage. You also have to handle website hosting and security yourself.

Magento

Magento

Magento is a popular, free eCommerce platform made with PHP. It’s good for businesses of all sizes because it can grow and adapt easily. If you want more control and options for your online store, Magento is a great choice over Shopify. Shopify is good for small businesses just starting out, but Magento is better for larger companies that need more features and functionality.

BSS Commerce is a company that specializes in Magento 2 development. They can help you launch your Magento store and customize it to meet your needs, creating an excellent website that attracts visitors and converts them into loyal customers.

BigCommerce

BigCommerce

BigCommerce has many features and tools and is simple to use. It can handle lots of customers, even during busy times. You can design your store any way you want and accept various payment methods. BigCommerce charges lower fees per sale than Shopify and helps you get noticed online faster. But it can be more expensive than Shopify, and there may be limits on how many products you can sell.

Wix

Wix

Wix is like a website builder with a shop feature. It’s very easy to use, like moving furniture by dragging and dropping. You can choose a ready-made shop design and add features like payment methods. Wix is great for beginners and has a cheap plan with everything you need to start. But Wix stores aren’t as powerful as Shopify stores. They have fewer features to manage sales and growth, so they might not be the best choice if you want to sell a lot.

FAQs

I don’t want to delete my account entirely, but I want to stop paying for my Shopify subscription. What can I do?

You can cancel your Shopify subscription without deleting your account. This will pause your store and prevent future charges, but you won’t be able to access the admin area until you resume your subscription.

If I cancel my Shopify subscription, will I get a refund?

No, Shopify doesn’t offer refunds for unused portions of your current billing cycle when you cancel your subscription.

I no longer need a Shopify app. How do I stop paying for it?

You can cancel your subscription to any Shopify app through the “Apps” section in your Shopify admin. This will prevent future charges and deactivate the app on your store.

What happens if I cancel my Shopify plan and then decide to reopen my store later?

If you cancel your plan, your store will be paused. To reopen it, you’ll need to resume your subscription. Your store data and products will remain intact during the pause.

I’m worried about accidentally deleting my Shopify account. Is there a way to recover it?

Unfortunately, Shopify doesn’t allow account recovery after permanent deletion. This is why it’s important to be sure before proceeding.

Are there any situations where I can’t cancel my Shopify store?

You can cancel your Shopify store at any time through your store settings as long as there are no outstanding charges on your account.

I understand I must close my store before deleting my account. Can I close the store and return later to delete the account?

No, you must delete your account immediately after closing your store. Shopify requires both actions to be done consecutively.

Conclusion

This guide is about how to cancel Shopify Subscription and how to delete Shopify account, keeping essential points in mind. If this information helps you, please give feedback and contact BSS Commerce.