PAN World Brands Streamlines Custom Pricing and Onboarding Experience with B2B Wholesale Solution

Industry: Sports equipment
Website: panworldbrands.com
Location: United Kingdom
Features used:
🔷 Custom Pricing (B2B/Wholesale Solution)

🔎 About PAN World Brands

Pan World Brands, established in 1989, stands as a prominent importer, exporter, and distributor of sports performance apparel, workwear, safety footwear, and sports equipment. With headquarters in the UK and a central European office in Germany, Pan World Brands has fostered enduring relationships with manufacturers worldwide. The company holds European licenses for renowned brands like Lee Cooper Workwear, Gold’s Gym, and Goodyear, and boasts its in-house brand, Island Green, specializing in golfing apparel and equipment.

💪 Challenge

Pan World Brands, operating in multiple industry sectors, faced the challenge of providing custom pricing to diverse customers across various brands and products. The need for a tailored solution led them to integrate the B2B Wholesale Solution into their business model.

Diverse Offerings with B2B Features Utilized

Pan World Brands found immense value in the Custom Pricing > Price List Per Customer feature. Given their extensive range of products spanning different brands, the ability to offer individualized prices based on brand and product was crucial. The Registration Form also played a significant role, allowing customization to align with their business and customer needs.

Addressing Challenges and Reaping Benefits

Without the B2B Wholesale Solution, Pan World Brands would have struggled to implement custom pricing structures for customers across various brands. The app addressed this challenge seamlessly, enabling a personalized pricing strategy. The flexibility of the Registration Form further allowed them to tailor the onboarding process.

✅ Result

Pan World Brands expresses high satisfaction with the results achieved through the B2B Wholesale Solution. While occasional disturbances in the app’s functionality were noted during website changes, prompt and effective support from the app’s team mitigated any issues.

Impact of the Switch
The transition to the B2B Wholesale Solution has positively influenced key metrics. Pan World Brands, operating on a replenishment model, noted a significant number of return customers due to the app’s user-friendly interface. This has resulted in a steady order volume, showcasing the effectiveness of the app in retaining and engaging customers.
Conclusion
In summary, Pan World Brands has successfully leveraged the B2B Wholesale Solution to overcome challenges in custom pricing and streamline customer onboarding. The app’s impact on customer return rates and overall order volume underscores its contribution to Pan World Brands’ continued success. The company applauds the professionalism and responsiveness of the B2B Wholesale Solution team, marking a fruitful partnership for business growth.

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