If customers can receive a lot of emails when taking any actions on a Magento 2 websites such as creating new accounts, forgetting passwords, confirming order purchase, newsletters and so on, Magento 2 does support sending particular emails to admin users for specific purposes: Forgot admin password and User notification.
When admin users forget the password and cannot login to the backend of Magento 2 website, they can click to Forgot Password link, right under the sign in section. The system requires the admin to enter the admin user email to receive a confirmation email from the store. Then, an email is sent to the admin user of Magento 2 website along with a link to reset the password and other related information. (depending on email content admin set up in the template).
In addition, another Magento 2 admin user email is User notification which aims at notifying users important information.
Simple configurations to set up Magento 2 admin user emails
Step 1: You navigate to Admin → Store → Settings and choose Configurations.
Step 2: In the panel on the left under Advanced, choose Admin.
Step 3: Choose Admin User Emails and start making detailed settings
- In Forgot and Reset Email Sender: choose an email sender from the drop-down list to display as the sender of the message in the email.
- In Forgot Password Email Template: select a template email to send to admin users when they forget the passwords.
- In User NotificationTemplate: select a template email to send important notifications to admin users.
Step 4: You save configurations and complete settings.
Customize content of email templates sent to Magento 2 admin users.
Magento 2 provides a list of email templates with available content which is used as the default content to send to customers and admin. Therefore, admin is absolutely able to customize this content as they want.
Step 1: Navigate to Marketing → Communications → Email Templates.
Step 2: Click Add New Template buttons.
In Load Default Template, you select an email in the drop-down list and click Load template button to get the chosen email content.
In this case, we will pick up Forgot Admin Password and User Notification respectively.
After clicking Load template button, email content and other related details are displayed in the Template Information section.
In Template Content, you can see the content of Forgot Admin Password and it is easy to customize at ease as long as you are specified in IT or can ask your developer team for help. Some more information can be added such as how long the password recovery link remains valid, for example.
Step 3: Then you save configurations to get new content for Magento 2 admin user emails.
Get advanced functions for Magento 2 admin user emails.
As you already know, there are a plenty of actions on Magento stores that admin should be notified, including new orders, new reviews, new customer registration and so on. These activities play important roles in helping administrators to manage stores more effectively when they can always keep track business operation and performance.
However, default Magento 2 is still limited with only 2 types of admin emails as mentioned above. Hence, a very ideal solution to overcome this default Magento drawback is Magento 2 Admin Email Notification extension. This module gives a big hand to admin users to follow activities happening in the store and send notifications via emails to admin. Admin users will receive notification emails in the following cases:
- when there are new orders, reviews or wishlists
- When there are new customer registration or newsletter subscription or newsletters unsubscription.
- When products have low stock
- When order status changes
Furthermore, you freely select email templates for each activity.
It is so great, isn’t it? Now you get all necessary activities in the store in your hand and don’t miss any important things.
Magento 2 admin user emails are extremely simple to configure in the backend. However, it is better to know more about how to change their content and the solution to get more advanced functions.