When you make a sale on your Shopify store, it’s common to see several abandoned carts for various reasons. As the owner of an online eCommerce business, finding the most efficient abandoned cart recovery solutions to enhance your Shopify store can be a time-consuming task. That’s why you should consult the best Shopify abandoned cart app, which may present an opportunity to recover these lost sales.
In this article below, BSS Commerce Shopify will suggest a list of cart abandonment Shopify apps, that are highly recommended for 2024 with positive reviews. Plus, we also discussed how Shopify abandoned cart apps can assist your online stores, so you have a better understanding of how they work. Now, let’s dive into this.
Contents
- 1 Why Customers Abandon Their Cart on Shopify?
- 2 How Can Shopify Abandoned Cart Apps Assist Online Stores?
- 3 Review 9+ Best Shopify Abandoned Cart Apps
- 3.1 #1 Uppush Abandoned Cart Recovery – Free Abandoned Cart App Shopify
- 3.2 #2 Cartly Abandoned Cart Recovery
- 3.3 #3 CK: WhatsApp Chat and Abandoned
- 3.4 #4 Amplified Email & Abandon Cart
- 3.5 #5 Recapture Abandoned Carts
- 3.6 #6 WhatsApp Chat and Abandoned Cart
- 3.7 #7 Hextom: WhatsApp, SMS & Push
- 3.8 #8 Omnisend Email Marketing & SMS
- 3.9 #9 TxtCart: SMS Marketing and AI
- 4 Ending Words – Shopify Abandoned Cart Apps
Why Customers Abandon Their Cart on Shopify?
Each Shopify store owns its specific attributes. However, five common issues often lead to abandoned carts in your store:
#1 Unexpected additional expenses
Customers often abandon their orders during the payment process when they encounter additional hidden costs that appear at random. These additional costs in particular include surtaxes and high delivery costs.
#2 Mandatory registration account
Shopify merchants strive to give the best possible experience to their clients by expediting the process and easing the customer journey. It may be that many users don’t want to go through the process of registering since it’s a tedious task that requires high effort.
#3 Slow live chat support
Customers need prompt responses from support teams when facing issues or questions regarding a product they intend to purchase. Slow live chat support may lead to customers abandoning their Shopify carts in favor of other shopping options. Therefore, there are two options for this case:
- Firstly, you can consider using chatbots to assist in engaging with customers efficiently until human support is necessary.
- Secondly, you can refer to the best Shopify customer service apps to enhance customer satisfaction.
#4 Concerns about payment security
In the case of a customer purchase from a Shopify shop, they must be fully secure and have no uncertainty. Security should be maintained at a high level.
#5 Complex procedure for finalizing the purchase
Ensure that your Shopify checkout process is streamlined to prevent potential customers from abandoning their carts due to complexity or time-consuming steps.
To sum up, customers abandon their carts on Shopify for a variety of reasons, including unexpected shipping costs, complicated checkout processes, or simply because the support team is slow to respond. Understanding these reasons is crucial for Shopify store owners, as it can help them implement strategies to reduce cart abandonment and increase conversions.
In the next section, explore how Shopify abandoned cart apps can assist your online stores, especially how these apps can address the issues causing cart abandonment and, in turn, enhance the shopping experience and boost sales. Stay tuned to learn more about this important tool in eCommerce, as below.
See more: Shopify Abandoned Cart Email: How To Win Back Your Customers 2024
How Can Shopify Abandoned Cart Apps Assist Online Stores?
There are various ways in which Shopify abandoned cart apps can benefit your website. In practice, these apps function straightforwardly by reminding customers about the items they left in their carts. Yet, there may be variety in the approach based on a particular app employed. Some apps send notifications across email, while others utilize Facebook or popular websites. In the same way, several apps use the option of a push notification.
Methodology selection for the app should be based on website requirements which are specific to what it needs and wants. For an app that uses customer login to add items to carts, would be perfect. The email-based app is going to work as the primary medium for focusing on customers’ preferences. However, if a considerable number of customers refuse to share their email addresses, you would have to use advertisements or push notifications as your way back to those potential sales you have lost.
Therefore, you should always know and determine these requirements and remember this as you pick one provider from different providers so that you may make an informed decision. Both, in the next section we will have a thorough review of the 9+ best Shopify abandoned cart apps and a comparison table for them.
Review 9+ Best Shopify Abandoned Cart Apps
No. | Shopify Abandoned Cart Apps | Rating | Developer | Best for | Pricing per month |
1 | Uppush Abandoned Cart Recovery | 4.8/5 | Uppush | Push notifications |
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2 | Cartly Abandoned Cart Recovery | 4.8/5 | Care Cart | Abandoned cart recovery |
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3 | CK: WhatsApp Chat and Abandoned | 5/5 | Carthike | Recover abandoned carts automatically |
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4 | Amplified Email & Abandon Cart | 4.8/5 | CartKit | Email marketing |
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5 | Recapture Abandoned Carts | 5/5 | Recapture | Email marketing |
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6 | WhatsApp Chat & Abandoned Cart | 4.9/5 | BiteSpeed | Abandoned cart and chat |
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7 | Hextom: WhatsApp, SMS & Push | 4.7/5 | Hextom | Push notifications |
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8 | Omnisend Email Marketing & SMS | 4.8/5 | Omnisend | Email marketing |
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9 | TxtCart: SMS Marketing & AI | 4.7/5 | TxtCart | SMS marketing |
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#1 Uppush Abandoned Cart Recovery – Free Abandoned Cart App Shopify
Anonymous visitors are a valuable resource for potential customers that traditional marketing strategies like email and SMS frequently fail to target. Thanks to the Uppush: Web Push Notifications app, it simplifies the process of converting these anonymous visitors into customers. Only by signing them up as subscribers with one click can you send web push notifications regarding products and promotions directly to their device screens without requiring their email or phone number.
Highlight features
- Gain subscribers immediately and efficiently with one click
- Instantly reach out to potential customers through marketing campaigns
- Receive automatic notifications for abandoned carts, restocked items, price reductions, and shipping updates
- Enable multiple language support for international eCommerce platforms
- Access detailed analytics to monitor the performance of each campaign
#2 Cartly Abandoned Cart Recovery
Care Cart is the best Shopify app for abandoned cart, ensuring you regain your lost revenue. Through closely monitoring all carts, checkouts initiated, and orders, it effectively retargets customers through automated email marketing and web push notifications. In addition, this best Shopify abandoned cart app also provides discount codes through the spin-a-sale wheel feature.
Highlight features
- Begin monitoring and focusing on all abandoned carts within minutes to recover potential sales
- Use email popups to gather email subscriptions effectively
- Provide Black Friday/Cyber Monday discount codes and Spin to Win offers to recover abandoned orders
#3 CK: WhatsApp Chat and Abandoned
The WhatsApp Chat and Abandoned app is a flexible Shopify application created to improve customer interaction and increase sales. This abandoned cart recovery Shopify app, developed by Carthike, provides a complete solution for the automated recovery of abandoned carts and customer engagement through WhatsApp.
Almost all Shopify merchants have given positive feedback on this app, highlighting its intuitive interface, simple installation process, and efficient abandoned cart recovery function. Users have experienced notable increases in recovery rates and have commended the straightforwardness of the WhatsApp chat feature.
Highlight features
- Automated recovery of abandoned carts through the utilization of WhatsApp
- Incorporating a WhatsApp chat and share button that can be personalized and easily set up with just one click
- Effortlessly automate the process of confirming orders, sending shipping alerts, and verifying cash on delivery (COD)
- Easy to gather reviews for your Loox reviews, seamlessly integrating both platforms
- Benefit from the support of multiple agents, receive assistance outside of regular business hours and utilize an order CRM specifically designed for WhatsApp Chat
#4 Amplified Email & Abandon Cart
Amplified provides a comprehensive solution for your email and SMS marketing requirements. With this app, you can send personalized emails and texts to your customers at the perfect moment to increase sales. At once, the app also helps grow your customer base and boost revenue without overspending on advertisements. Whether you are a beginner or an established brand, Amplified is the reliable Shopify abandoned cart app that you should consider and use for your online store.
Highlight features
- Begin promptly with over 80 professionally crafted email and SMS templates
- Craft emails effortlessly with the innovative email editor
- Automate email and SMS remarketing for welcome and abandoned cart sequences
- Utilize segments to customize content and enhance relevance for your audience
- Seamlessly integrates with your preferred apps and themes
#5 Recapture Abandoned Carts
Recapture has shown to be the best choice for recovering abandoned carts as well as email marketing through the Shopify application.
The Recapture app is unique in that it not only sends automated emails such as review requests, upsells, and welcome series, but also offers educational emails to help customers become more familiar with their purchase. Also, it enables webcasts, SMS notifications, and popups which gives the chance to develop email lists, too. In this way, you can increase customer lifetime value without difficulties of performance restructuring or setups.
Highlight features
- Making it simple for a store to increase its average sales with the help of the Recapture app
- All SMSs and emails are pre-configured, with strategies to be applied, being included
- Installer and automatic detection: setup covers within five minutes. Easy to build your site in less than no time
- Providing order confirmations, abandoned cart recovery, and post-purchase emails
- Promotional emails or SMS could be sent to those who left items in their cart
#6 WhatsApp Chat and Abandoned Cart
WhatsApp Chat & Abandoned Cart offers a comprehensive solution for marketing, chatbots, and omnichannel helpdesks, enabling businesses to increase revenue by 25% without relying on ads. This impressive Shopify abandoned cart app allows you to enhance sales through abandoned cart recovery, growing WhatsApp subscribers, implementing upselling and cross-selling strategies, and transitioning cash on delivery orders to prepaid orders.
Through running chatbot campaigns, you can gather valuable customer data, provide product recommendations, and establish a WhatsApp shop. The omnichannel support inbox is designed to engage customers, automate 70% of inquiries, and facilitate additional purchases.
Highlight features
- Enhance your business with WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell, and Cross-sell Campaigns
- Gather valuable Product Reviews on WhatsApp and effortlessly upload them to platforms like Judgeme, Stamped, Loox, and Yotpo
- Boost your WhatsApp subscriber base by implementing Spin The Wheel and Exit Popups
- Maximize your sales potential by integrating Chatbots into your Marketing and Support campaigns
- Experience exceptional results with Abandoned Cart Recovery Campaigns that deliver an impressive 15X Return on Investment (ROI)
#7 Hextom: WhatsApp, SMS & Push
The Hextom app offers a powerful solution for enhancing sales through omnichannel marketing via WhatsApp, SMS, and Web Push campaigns and automation. Thanks to the Hextom app, you can increase your subscriber base and design effective sales-boosting campaigns utilizing SMS, web push, and WhatsApp.
In addition, you can reclaim lost sales with abandoned carts and checkout automation. Also, the app can help you stimulate new sales with back-in-stock and price-drop alert automation. The intelligent balancing algorithm of this app guarantees messages are sent through the most suitable channel for each subscriber, avoiding redundancies.
Highlight features
- Easy to generate personalized popups to expand your WhatsApp, SMS, and Web Push subscriber base
- Craft cross-channel campaigns swiftly using WhatsApp, SMS, and Web Push
- Automatically retrieve abandoned carts, checkouts, and browsers
- Automatically dispatch restocked and price drop notifications to boost sales
- Reach out to each subscriber through the most effective channels, preventing duplicate messages
#8 Omnisend Email Marketing & SMS
Omnisend serves as the best Shopify abandoned cart app that employs emails to regain lost sales. Thanks to using custom pop-up notifications, you can effectively expand your subscriber list.
In addition, this Shopify abandoned cart pop-up provides customer segmentation capabilities, allowing you to categorize shoppers into groups based on their interests and purchases. A variety of templates are available for you to select the most suitable email design for your business. With this Shopify cart abandonment app, you can personalize each element of your follow-up emails to align with your brand’s design and style.
Explore more: Which Is The Best Pop Up App for Shopify To Get in 2024
Highlight features
- Enhanced segmentation: Dividing and segmenting your target audiences for more specific and thoughtful conversations to provide more relevant and personalized abandoned cart messages is what this stage is all about.
- Automated workflows: Streamline spending by employing a Cart abandonment path tool for eCommerce that is data-centered. Data-driven pre-built sequences can be incredibly helpful in this specific type of eCommerce.
- Intuitive editor: Be simple with the creation of your Shopify Abandoned Cart Recovery emails by just dragging and dropping an interface.
- SMS and push notification integration: The straightforward way is to include SMS and push alerts in your abandoned cart workflow as well as time-sensitive promotions that will simply create a sense of urgency and promote the time-limited offers.
- Robust analytics: Get to know the criteria of the effectiveness of your plans and the most possible requirements for further cooperation with the help of complete analytics and actionable information.
#9 TxtCart: SMS Marketing and AI
Shopify stores send cart recovery messages to their customers with TxtCart and make a profit with interactive SMS commerce. SMS tool for successfully conversing and buying, alarm sending, and follow-up. By using TxtCart, you can create a database for SMS promotion of your products, implement recovery automation for the cart, and segment customers consistent with data analysis. This app’s innovative approach to conversational commerce combines real human interaction with advanced AI technology to effectively boost sales through personalized text messages.
Highlight features
- Use text marketing to assist in recovering abandoned shopping carts, enhancing conversions, and maximizing ROI.
- Incorporate SMS Compliance and real-time analytics directly into your SMS application dashboard for convenience.
- Seamlessly sync data with Shopify in just one click to achieve rapid results.
- Enhance your SMS marketing efforts with AI technology and SMS flows for winback campaigns, pop-ups, and other strategies.
Ending Words – Shopify Abandoned Cart Apps
In general, Shopify abandoned cart apps are fundamental for every online business that assist the process of recovering lost sales and keeping the customer recall of the cart they have left incomplete and thus urge shoppers to close their purchase. Businesses can dramatically lift their sales and conversion rates by selecting the perfect Shopify app that deals with unplanned abandonment of goods from their online store. Consequently, considering a reliable and workable Shopify abandoned cart app is a key step for every eCommerce business that keeps eyeing persistent growth and customer retention.
BSS Commerce Shopify hopes that you will find our suggestions helpful. Also, please visit our site and explore more on the Shopify review apps catalog and learn more about some tips or strategies to boost the conversion rates of your store.