With the growing popularity of online shopping, it has become extremely important to provide clear and detailed information about your products and services. That’s why having a reliable FAQ extension is an indispensable part of your online store.
And what’s even better, there’s a Magento 2 FAQ extension free available for you to use. This helps you save costs and still get a powerful tool to enhance customer experience. With the combination of flexibility, feature variety, and convenience of this free extension, creating a professional and attractive FAQ page for your Magento 2 store has never been easier.
Top 7 Magento 2 FAQ Extensions Free And Paid 2024
Table of Contents
Magento 2 FAQ Extension Free: 4 Top-notch Options
#1. Magento 2 FAQ Extension Free by Sparsh-technologies
Developed by Sparsh Technologies, this FAQ Magento extension free allows the admin to create an FAQ page and adjust the page template effortlessly. This module has a flexible interface, making it easier for users to visit your site effectively. If you want to add more flexibility and feature-rich experience with this extension then this is your right destination.
Key features:
- Variant Categories and Questions
- Show or hide the category sidebar
- Add infinite numbers of FAQs from the admin
- Sort and arrange FAQs according to categories.
- Allow custom title for FAQ block
- Add categories in the sidebar
#2. Magento 2 FAQ Extension Free by Mageprince
This extension developed by Megaprint is designed to provide customers with quick and easy access to frequently asked questions and their corresponding answers. This extension aims to enhance the customer experience by addressing common queries and concerns, reducing the need for direct customer support, and improving overall satisfaction. Now, let’s explore what outstanding features this Magento 2 FAQ Extension free brings to you!
Key features:
- Allows creation, addition, and deletion of any type of group to show the content
- Freely add images, static blocks, and widgets as FAQ answers from the edit FAQ page.
- Load FAQ by using Ajax on front-end group selection.
- Customizable FAQ URL
- Simple and quick to set up, resulting in no problems with the website’s operation install and configuration causing no issues to the website functioning
- Multistore compatibility
- Sort the FAQ by group, name, and id.
- Facilitate the collapse/expand view mode
#3. Magento 2 FAQ Extension Free by Landofcoder
FAQ extension empowers you to set up an effective and SEO-friendly FAQ page for your website. This free Magento 2 FAQ extension offers a great way to answer all types of queries of visitors/users accessing your website without any additional involvement of developers and technical expertise.
Key features:
- Mobile-friendly
- Display FAQ by group on the static block and CMS page.
- A wide range of pre-set layouts and animation effects supported
- Highly customized: size, colors, and where to display the FAQ blocks
- Improve customer satisfaction with Ajax live search-supported
#4. Category FAQ by VDC Stores
You can create your own FAQ page to meet any of your company goals with the help of the Category FAQs extension for Magento 2. This powerful extension allows the building of an instructive and even SEO-friendly FAQ page to address standard questions for shoppers.
Key features:
- Countless FAQs are organized into groups.
- View each question’s responses.
- Modify the cookie notification message’s content.
- The show frequently asked questions to hold consumer’s time.
- Make use of FAQ blocks to identify FAQs wherever.
- Considerable appealing designs and layouts.
- Display related questions.
>>> EXPLORE a massive of the top 100 best free Magento 2 modules
Top 3+ Paid Magento 2 FAQ Extensions
The Magento 2 FAQ extension free is a fantastic way to start optimizing your customer experience. With basic features such as question-and-answer creation, categorization, and search functionality, the free FAQ extensions will help you build a simple and user-friendly information hub for your customers.
However, if you want to expand the capabilities and utility of your FAQ, the paid FAQ extensions for Magento 2 are an excellent choice. With advanced features like customizable interfaces, integration with customer support systems, and management of more complex questions and answers, the paid FAQ extensions bring flexibility and power to align with your business needs.
#1. Magento 2 FAQ Extension by BSS Commerce
With Magento 2 FAQs extension by BSS Commerce, just act as an expert with up-to-date features. No need to install bunches of redundant features, and no coding, this extension has passed the strict Extension Quality Program and provides you with the most relevant functions to bring good service to your customers.
Key features:
- Display all questions on only one FAQ page
- Make FAQs and group them into appropriate categories
- Most frequently asked questions (FAQs) on the product pages and let buyers ask questions.
- Utilizing tags and keywords to search questions and answers, managing vote buttons on each question, and regulating most related FAQ boxes.
Price: $79
>>> For better SEO efforts, you can install the SEO plugin Magento by BSS Commerce
#2. FAQ for Magento 2 by Mageplaza
Mageplaza FAQ Extension is launched as a proper FAQ solution for online stores which helps owners to create informative and SEO-friendly FAQ pages. By using this extension, customers can look for answers quickly and conveniently with the search box or FAQ lists.
Key features:
- Optimized FAQ homepage which is user-friendly
- SEO-friendly FAQ sections with a human-readable URL
- Allow you to display or hide the answers, allow or disallow customers to click on Read more to navigate to the Question details page.
- An instant search box gives the customers permission to look up questions by typing in one or some characters depending on the admin’s configuration.
- Question rating, FAQ reports
Price: $134.1
#3. FAQ Subscription by Aheadworks
If you are looking for an easy-to-understand FAQ page layout, then the Aheadworks FAQ fully satisfies your requirements. Various categories for questions, SEO-friendly features and fully responsive – this extension gonna be your must-try FAQ extension for your Magento 2 store.
Key features:
- ChatBot immediately answers customers’ common questions
- Elasticsearch supports customers to look for articles effortlessly
- The Helpfulness Rate feature enhances the trustworthiness of the FAQ page
- Set view permissions to specify which customer groups can view the content of the FAQ.
Price: $199
Benefits of Magento 2 FAQ extension
With the continuous change in consumer personality, FAQs are becoming more than simply a location for questions and answers. Moreover, it is also a useful tool in shortening the distance between businesses and customers, increasing conversion, and driving sales. However, a regular FAQ can barely able to satisfy users and that is why the Magento 2 FAQ extension free and paid was born, bringing countless benefits to your business.
Increase customer satisfaction: A place where all customer questions and concerns are resolved quickly and perfectly, which will make customers extremely satisfied. FAQ extension helps you build a FAQ page with great content and a clear layout that will provide your customers with a great experience.
Improve customer support efficiency: FAQ extensions help businesses answer customer questions quickly and to the point. They are responsive, compatible with many devices, and easy to use, shortening time setting up, adding content, and responding to customers anywhere.
Reduce customer support cost: With the FAQ extension, you can save a lot of costs for the customer service department. By answering pre-purchase questions, customers do not need to contact support staff directly. This reduces the workload of the customer support team and saves business resources.
Increase conversion rate and sales: A professional FAQ page will bring customer trust to your store. This can lead to more visits to your store. Normally, when customers visit the FAQ page, if the page’s content is attractive enough and correctly addresses the customer’s questions, they will tend to navigate to the homepage and product page, thereby increasing sales.
SEO improvement: By inserting keywords into questions and answers, you can support customers and push your website’s rankings to the top. The more quality content and trending keywords you have, the more attention your website will get and thereby, help you get high rankings in search engines.
>>> Let’s read on: Best Magento 2 SEO Extension Free: Top 10 Picks To Drive Traffic
Final Thoughts
Have you found the best Magento 2 FAQ extension free or paid for your website? Tell us about it in the comments below! If you have any questions about the B2B module Magento 2 or developing online businesses, do not hesitate to leave a comment below, and do not forget to share with your friends if you find it useful! Thanks!