1 year extend support M2QuickOrder Order OP000001761
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BSS Commerce offers Free 1-year support for customers when they purchase Magento extensions. (some extensions have a special policy will be notified on product page)
Please notice that we just provide support for a Magento installation ONLY depending on the time of customer purchase.
Support includes answering any question related to our products and fixing any bug/error caused by our products which is reported by customers to make sure it works well as the demo version. Our extensions are built and tested on Magento default so that Support does not include fixing coding conflicts that are related to any third-party extension/theme that is installed on your store. In addition, support doesn't also include customizing our product to fit your own needs and any request for customization will require an extra fee. Please provide us access to your website for support (including admin account and FTP/SSH info). Team viewer support is not accepted.
Free support service is just applied to paid products. Please notice that we do not offer free support for free extensions, which means if customers ask for any kind of support for a free extension, there will be an extra fee for this kind of service.
Customers can contact us for support by sending an Email, Ticket or through our Live Chat. Please kindly understand that all support requests on the weekend will be processed when we’re back to the office the next Monday (GMT+7).
After Free one-year product support, customers can extend the product support with a small fee. The extra fee for this service can be purchased as a 6-month package or 1-year package as follows:
- 6-month product support pack's price = Current product price * 0.5
- 1-year product support pack's price = Current product price * 0.6
Why BSS 1 year extend support M2QuickOrder Order OP000001761
Competitive Price
Every merchant needs to survive – we do understand. That’s why we keep the price as low as possible.
Dedicated Support
We are all ears to your problems, either with our extensions or customizations. FREE 1-year support is included.
Open Source
The source code is completely open to inspect, modify and enhance according to your business purposes.
Qualified Code
We have developed a validation tool to ensure that every piece of code follows Magento coding standards.
High Compability
Our modules work well with each other. Even you want ours to be compatible with those of others. We are here to help
Simple installation
We simplify and clarify the installation process, so you can get the extension played for your website in clicks.
Quick Update
Your business and customers’ demands are ever-changing. Our extensions are also up-to-date with new features.
Business expert
Our certified experts get involved from the extension development to support to bring you efficient and budget solutions.
Easy to Use
No need to install bunches of redundant features. We select the most relevant functions to ensure the user-friendliness.
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