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Magento 2 FAQs Extension

500+ downloads
Trusted by customers from our ecosystem:
Magento 2

FAQs (Frequently-asked questions) is a popular demand of customers when shopping online. Magento 2 FAQs extension would help store owners to display such FAQs fully and stunningly.

  • Create one FAQs main page
  • Create and divide FAQs into suitable categories
  • Allow customers to search for FAQs by tags and keywords
  • Show the most recent and related questions
  • Add FAQs to product pages and allow customers to submit questions easily

NEW UPDATES!

  • Allow creating FAQs with the same URL for different store views
  • Support GraphQL APIs
  • Compatible with PHP 8.1

>>> Discover a multitude of useful Magento 2 plugins from BSS commerce.

Open Source (CE): 2.3.x - 2.4.x
|
Commerce On-Premise (EE): 2.3.x - 2.4.x

FAQs (Frequently-asked questions) is a popular demand of customers when shopping online. Magento 2 FAQs extension would help store owners to display such FAQs fully and stunningly.

  • Create one FAQs main page
  • Create and divide FAQs into suitable categories
  • Allow customers to search for FAQs by tags and keywords
  • Show the most recent and related questions
  • Add FAQs to product pages and allow customers to submit questions easily

NEW UPDATES!

  • Allow creating FAQs with the same URL for different store views
  • Support GraphQL APIs
  • Compatible with PHP 8.1

>>> Discover a multitude of useful Magento 2 plugins from BSS commerce.

Open Source (CE): 2.3.x - 2.4.x
|
Commerce On-Premise (EE): 2.3.x - 2.4.x

$79.00

 

Free
1-Year Support

 

Free
Lifetime Update

 

Free
Installation

 

(*) 30-Day
Money Back

$79.00

“Not all customers know deeply about your products”

It is true, especially when it comes to the electronics industry. It is frequent that buyers can’t distinguish different versions in the same product line. Moreover, they don’t even know how to fix some usual problems during their product usage process.

It’s probably the key reason why they hesitate to make a purchase. What should you do? You should interact with your customers to give them a chance to talk and give you a chance to understand their concerns. This is how FAQs works.

How to use Magento 2 FAQs Extension effectively? Just act as an expert. Your store should be the one who knows thoroughly about products and is always ready to help customers having troubles.

What features does Magento 2 FAQs Extension offer?

Place all of the questions on one FAQs page

All of the answered questions are collected on one page. Admin can freely choose which question block layout to display as well.

Create FAQs and divide them into suitable categories

Questions are automatically updated in the FAQs section whenever customers send a question from the frontend. You can answer them by clicking Edit on the question field. You can also create new questions and answer on your own from the backend. Then admin is able to create new categories to divide such questions into suitable groups.

Configure all actions related to the FAQs main page

The shop owner can support their customers with all actions on the FAQs main page: Searching questions and answers based on tags and keywords, controlling most and related FAQs boxes, managing vote buttons of each question.

Place FAQs on the product pages and allow customers to submit their questions

 

Why BSS Magento 2 FAQs Extension

Competitive Price

Every merchant needs to survive – we do understand. That’s why we keep the price as low as possible.

Dedicated Support

We are all ears to your problems, either with our extensions or customizations. FREE 1-year support is included.

Open Source

The source code is completely open to inspect, modify and enhance according to your business purposes.

Verified by Marketplace

No worries about the code. This extension has passed the strict Extension Quality Program & been listed on Marketplace.

High Compability

Our modules work well with each other. Even you want ours to be compatible with those of others. We are here to help

Simple installation

We simplify and clarify the installation process, so you can get the extension played for your website in clicks.

Quick Update

Your business and customers’ demands are ever-changing. Our extensions are also up-to-date with new features.

Business expert

Our certified experts get involved from the extension development to support to bring you efficient and budget solutions.

Easy to Use

No need to install bunches of redundant features. We select the most relevant functions to ensure the user-friendliness.

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FAQs

  • Can I install this Magento 2 extension via Composer? If yes, how can I do that?

    Yes. You can install Magento 2 extensions via Composer following the instruction here.

  • How to send customization request for this extension?

    Dear,

    Just drop us an email to sales@bsscommerce.com or contact us.

    We'd like to offer customization service for all BSS Commerce extensions and any third-party extensions.

Release Note
  • GraphQL v1.0.0 (Jul 3, 2023): Update GraphQL to support PWA
  • v1.0.6 (Jul 3, 2023):
    • Update:
      • Compatible with PHP 8.1
    • Fix bugs:
      • Editing FAQs category Infinite loading
      • Wrong display of helpful/unhelpful votes
  • v1.0.5 (Nov 04, 2020): Fix bug: create FAQ with the same URL in different store views. Update config "Store" is required to fill at the backend.
  • v1.0.4 (Nov 27, 2019): Compatible with Magento 2.3.3
  • v1.0.3 (Oct 10, 2019): Display correct store view when editing FAQ page and changing store view then Save; Add a config to choose whether to show social share buttons; Fix FAQ title translation issue; Display FAQ title by store view
  • v1.0.1 (Jul 31, 2018): Compatible with Magento 2.2.5
  • v1.0.0 (Nov 10, 2017): First Release
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