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Magento 2 Product Questions

100+ downloads
  • Magento 2
  • Magento 1

Product Question is an extra feature for Magento 2 that allows customers to raise their questions on the product page from the frontend. This is a very beneficial feature because understanding and answering customer concerns are the keys to business growth.

Magento 2 Product Question extension is a chance for you to figure out all your customers’ concerns about the product and solve them immediately.

  • Allow customers to add questions on the product page.
  • Restrict the customer group to add questions.
  • Freely customize question form.
  • Manage Q&A through mass actions.
  • Display Q&A on the product page and my account page.

Answering your customers’ needs has never been so easy!

Community: 2.2.x - 2.3.x - 2.4.x
|
Enterprise: 2.2.x - 2.3.x - 2.4.x

Product Question is an extra feature for Magento 2 that allows customers to raise their questions on the product page from the frontend. This is a very beneficial feature because understanding and answering customer concerns are the keys to business growth.

Magento 2 Product Question extension is a chance for you to figure out all your customers’ concerns about the product and solve them immediately.

  • Allow customers to add questions on the product page.
  • Restrict the customer group to add questions.
  • Freely customize question form.
  • Manage Q&A through mass actions.
  • Display Q&A on the product page and my account page.

Answering your customers’ needs has never been so easy!

Community: 2.2.x - 2.3.x - 2.4.x
|
Enterprise: 2.2.x - 2.3.x - 2.4.x

 

Free
1-Year Support

 

Free
Lifetime Update

 

Free
Installation

 

(*) 30-Day
Money Back

$99.00
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All Customers’ Concerns About Products Should Be Satisfied!

One of the things you should always do for your customers: giving them a satisfying answer or solution to all their questions. By doing that, you can interact with your customers as a dedicated friend. Thereby, the user experience and brand trust of your store are both improved.

Moreover, Q&A is regarded as an ideal way to enrich the content of an online product. That’s where you give your customers such helpful information that you can’t show in the product description section. Instead of replying to the same question to each customer, the shop owner just needs to answer once, and all customers can deeply understand the product.

The default Magento doesn’t support the necessary function of allowing customers to send their questions. Fortunately, you can easily add Magento 2 Questions And Answers to resolve this default limitation as well as resolve your customers’ concerns or problems.

Magento 2 FAQ Extension Workflow

Magento 2 quiz workflowmagento 2 product questions workflow

The Awesomeness of Magento Product Questions

All the Q&A are shown in the Product Questions tab on the product page. Customers can filter all the questions based on the rating/date in ascending/descending order.

After reading the questions, they are also allowed to rate the corresponding answers. Check it out!

magento-2-quizmagento 2 product questions tab

 

magento 2 product questions submit question formmagento 2 product questions submit question form

Allow customers to raise their problems

With the Magento product questions extension, customers can submit their questions on the product page.

Moreover, they can mark their questions as private or choose to follow them or not.

In the product questions tab, it is possible for purchasers to filter Q&A based on created time/rating.

magento 2 product questions customer group restrictionmagento 2 product questions customer group restriction

Restrict customer group to add questions/rate answers

Not all customers are able to add/rate questions. It's up to you!

Note: In the default configuration of this module, only logged in customers can rate Q&A.

magento 2 product questions Q&A management gridmagento 2 product questions Q&A management grid

Conveniently manage Q&A from the backend

All the questions are shown in an easy-to-follow grid. Admin can take mass action (edit/delete) on the questions easily. Adding new questions from the backend is also possible.

magento 2 product questions notify emailmagento 2 product questions notify email

Notify admin/customers immediately

After submitting a question, a notification email is sent to the admin. The customer is also notified when receiving the answer as well.

magento 2 product questions edit question submit formmagento 2 product questions edit question submit form

Freely customize the add question form

Admin can decide which information to be shown on the add question form. He can also edit text & color of the button and the background color of the form as well.

All Features of Magento 2 FAQ Extension - Product Question & Answers

Customer Q&A

  • Add questions
  • Mark questions as private
  • Follow Magento questions
  • Rate answers
  • Filter Q&A based on created time/rating
  • Show Q&A on the customer account page

Admin management

  • Restrict customer group
  • Manage Q&A by a grid
  • Add questions
  • Edit Q&A
  • Assign Q&A to certain products
  • Customize add question form
  • Config the number of questions per page

Other features

  • Auto approve answer
  • Send admin/customer notification emails

Install Magento 2 Product Questions NOW to get FREE installation, FREE lifetime updates & 1-year of support!

Why BSS Magento 2 Product Questions

Competitive Price

Every merchant needs to survive – we do understand. That’s why we keep the price as low as possible.

Dedicated Support

We are all ears to your problems, either with our extensions or customizations. FREE 1-year support is included.

Open Source

The source code is completely open to inspect, modify and enhance according to your business purposes.

Qualified Code

We have developed a validation tool to ensure that every piece of code follows Magento coding standards.

High Compability

Our modules work well with each other. Even you want ours to be compatible with those of others. We are here to help

Simple installation

We simplify and clarify the installation process, so you can get the extension played for your website in clicks.

Quick Update

Your business and customers’ demands are ever-changing. Our extensions are also up-to-date with new features.

Business expert

Our certified experts get involved from the extension development to support to bring you efficient and budget solutions.

Easy to Use

No need to install bunches of redundant features. We select the most relevant functions to ensure the user-friendliness.

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FAQs

  • Can I install this Magento 2 extension via Composer? If yes, how can I do that?

    Yes. You can install Magento 2 extensions via Composer following the instruction here.

  • How to send customization request for this extension?

    Dear,

    Just drop us an email to sales@bsscommerce.com or contact us.

    We'd like to offer customization service for all BSS Commerce extensions and any third-party extensions.

Release Note
  • v1.0.1 (Mar 19, 2021): Fix special character, compatible with Magento 2.4.2
  • v1.0.0 (May 20, 2019): First Release
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