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Store Credit for Magento 2

For some reasons, customers ask for refund, get their money back, and even turn away forever. Merchants, on the other hand, feel daunting at sending back money earned. Say goodbye to such the situation, as you have Magento 2 Store Credit extension to:

  • Refund store credits to customers’ accounts
  • Check detailed credit transactions and manage each of store credit accounts
  • Allow customers to spend their store credits on purchase
  • Provide customers with visible page to keep track of their credit wallet
  • Work well with both default and integrated payment method
Community: 2.0.x - 2.1.x - 2.2.7

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Free Installation
Free 1-Year Support
$119

Why Refund by Store Credit is Recommended?

Some might be surprised at how popularly store credit is used, especially for the refund in e-commercial retail. If you shop at a website which offers store credit program, for example, the refund policy usually states that you can get your payment back in form of store credit value. Even several stores note that “No Cash Refund. Exchange or Store Credit only!”

Why in the world would merchants prefer store credit refund to cash refund?

1. Keep customers’ money on your pocket - Turn refund into new sales

Whenever customers request a refund that is reasonable, you have to pay them back. For sure, cash refund hurts your revenue, let alone, customers might get their money and turn to other brands. That time, store credit refund is a good alternative.

This kind of payment is only available within the store, meaning customers can either spend it on purchases or let it be. Without a doubt, people do not want to give their money away and will come back for other orders. Store credit, hence, plays as an effective tool to perform a loyalty program and to boost higher customer retention rate. The fact is that customers using store credit even tend to splurge on more purchases. - Sales booster!

2. Make refund process quick: “Time is Money!”

Refund is never a good experience for both the seller and the buyer. Not to mention the fact that the seller loses cash earned, this process takes quite a time. And, time is money. Meanwhile, the customer has to wait for their money back and sometimes to pay for the transaction fee. Using store credit, time and effort are minimized as much as possible.

Magento 2 Store Credit Extension by BSSCommerce

Magento team know how store credit is promising for your business and they do develop this function, but for Enterprise Edition only. Yet, Magento 2 EE pricing is always the most drawback. Now, BSSCommerce offer Magento 2 Store Credit extension to fill up the shortage.

  • Refund store credits to customers’ accounts

When the customer creates a new account, a store credit wallet is generated at the same time. The admin can refund directly to this account instead of money. This process is fast and economical for both the seller and the buyer.

 Refund by store credit using Magento 2 Store Credit extension

  • Manage each of store credit accounts

The admin can manually modify the store credit balance of specific customers, which is flexible to perform the customer retention strategy. For example, plus the refund value you can give customers more store credit that drives them to another purchase. Who doesn’t love free gift?

  • Track store credit transactions and usages

Please keep your eyes on store credit history to plan suitable marketing actions. In Magento 2 Store Credit extension, you can check store credit on Customer Information Page, Transaction Grid, and Balance Report. 

  • Allow customers to spend their store credits on purchases

The usage of store credit is the same as regular payment and based on the admin’s configurations in advance:

+ Use on Checkout Page

+ Use in Shopping Cart

+ Apply to Shipping Fee

+ Apply to Tax

  • Provide customers with convenience to check their credit wallet

It is important to let customers know about available store credit. Thus, make it easy for them to track the details of their store credit right on My Account Page.

  • Other features of Magento 2 Store Credit extension

+ Notify customers of store credit update via email
+ Work with default and integrated payment methods

Magento 2 Store Credit Extension = Well-coded Features plus Premium Support

As Magento Select Extension Builder, BSSCommerce promises to offer the best Magento 2 Store Credit extension at a reasonable price and with dedicated support!

  • Free Installation

  • Free 1-year Support

  • Free Update

What makes you still hesitant, feel free to chat with us or drop us a line at support@bsscommerce.com

Reviews

  • Best module for all store
    By adding store credit, customer loyalty improved significantly. Good job, BSSCommerce Team!
    verified buyer
    Reviewed by Ronald V. Neal on 07 June 2018
  • Work very well
    The functions of this extension influences on many pages in both the backend and frontend, so I was quite worried whether it could work on my site. After running it for 1 month, I am very satisfied that this module still works very well without any bugs. Thanks so much.
    verified buyer
    Reviewed by Avent Émond on 02 May 2018
  • Trusted provider
    One of the best team I have been worked with. The module works without any bugs. The support staffs were very caring. Great help!
    verified buyer
    Reviewed by Alex Hall on 01 March 2018
  • Really satisfied
    Magento 2 Store credit extension works very well without conflict on my site. The must-have extension for Magento 2 CE sites, it helps fill a part of the gap of Magento 2 CE and EE perfectly.
    verified buyer
    Reviewed by Gennaro Ferrari on 23 February 2018
  • Useful credit extension!
    Store credit function helps me solve all problem related to refund fastly. I love the way it works, all configuration is very easy to use. Highly recommend!
    verified buyer
    Reviewed by Victoria Wallis on 12 January 2018
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Release Note

  • v1.0.0: First Release
  • v1.0.1: Fix bug with paypal method; Fix send email function on storeview level
  • v1.0.3:Not allow Apply Store credit which is bigger than Order Total; Fix error of date on the graph not being similar to Time range
  • v1.0.4: Change checkbox Refund to Store Credit to Refund All to Store Credit; Update logic refund of orders using store credit
  • v1.0.5: Remove function check guest before apply